Acronis True Image 7 won't run

"L Mehl" <mehl_nospam.RemoveThis@cyvest.com> wrote in message
news:Oe0Gb.16590$Pg1.4181@newsread1.news.pas.earthlink.net...
 > I installed the 7.0 (upgrade). It will not run, nor can I uninstall it
 > using Add/Remove programs, or the True Image Uninstall utility.
 >
 > Tech support tells me they are "working on the problem" (for 10 days) and
 > says no one else has encountered it.
 >
 > Have others had this problem and fixed it? If so, can you tell me what
 > worked for you?
 >
 > Thanks for any help.
 >
 > L Mehl
 >
 >Wow. 7.0 looks like it has some great features, such as incremental and
scheduled backups. Hope they get it working--I might consider an upgrade.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Acronis True Image 7 won't run 

I received another message ... they are still "working on it".

They say I am the only one to have had this problem, so it is probably OK
for you to upgrade (JOKING!).

L Mehl


"CSS" <nospam.TakeThisOut@ix.netcom.invalid> wrote in message
news:vgaGb.17556$Pg1.4476@newsread1.news.pas.earthlink.net...
 >
 > "L Mehl" <mehl_nospam.TakeThisOut@cyvest.com> wrote in message
 > news:Oe0Gb.16590$Pg1.4181@newsread1.news.pas.earthlink.net...
  > > I installed the 7.0 (upgrade). It will not run, nor can I uninstall it
  > > using Add/Remove programs, or the True Image Uninstall utility.
  > >
  > > Tech support tells me they are "working on the problem" (for 10 days)
and
  > > says no one else has encountered it.
  > >
  > > Have others had this problem and fixed it? If so, can you tell me what
  > > worked for you?
  > >
  > > Thanks for any help.
  > >
  > > L Mehl
  > >
  > >Wow. 7.0 looks like it has some great features, such as incremental and
 > scheduled backups. Hope they get it working--I might consider an upgrade.
 >
 >


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 >> Stay informed about: Acronis True Image 7 won't run 

WD --

The only reason I can think of that I cannot run v 7 or un-install it (so I
can re-install) is that the installation of the upgrade from 6 to 7 failed.

Do you suspect there is something I might have done during the upgrade to
screw it up?

LM

"Will Dormann" <wdormann.RemoveThis@yahoo.com.invalid> wrote in message
news:Mk0Gb.44380$031.26080@fe3.columbus.rr.com...
 > L Mehl wrote:
  > > I installed the 7.0 (upgrade). It will not run, nor can I uninstall it
  > > using Add/Remove programs, or the True Image Uninstall utility.
 >
 >
 > It might help to mention the reasons *why* you cannot do any of the above.
 >
 > -WD


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 >> Stay informed about: Acronis True Image 7 won't run 

L Mehl wrote:


 > LM
 >
 > "Will Dormann" <wdormann RemoveThis @yahoo.com.invalid> wrote in message
 > news:Mk0Gb.44380$031.26080@fe3.columbus.rr.com...
 >
  >>L Mehl wrote:
  >>
   >>>I installed the 7.0 (upgrade). It will not run, nor can I uninstall it
   >>>using Add/Remove programs, or the True Image Uninstall utility.
  >>
  >>
  >>It might help to mention the reasons *why* you cannot do any of the above.
  >>
  >>-WD
  >
  > WD --
  >
  > The only reason I can think of that I cannot run v 7 or un-install it
(so I
  > can re-install) is that the installation of the upgrade from 6 to 7
failed.
  >
  > Do you suspect there is something I might have done during the upgrade to
  > screw it up?
  >


Let me re-phrase. Your original post is kinda like calling up your
mechanic and saying that you can't drive to the local 7-11. Based on
that info, I doubt he'll be able to pinpoint your problem.

What are the symptoms? Do you get an error message? Nothing happens?
Computer crashes?

-WD<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Acronis True Image 7 won't run 

WD --

I see what you mean.

Symptoms -- none

Error message - none

Nothing happens

Computer does not crash

LM

"Will Dormann" <wdormann.RemoveThis@yahoo.com.invalid> wrote in message
news:pglGb.58529$031.10686@fe3.columbus.rr.com...
 > L Mehl wrote:
 >
 >
  > > LM
  > >
  > > "Will Dormann" <wdormann.RemoveThis@yahoo.com.invalid> wrote in message
  > > news:Mk0Gb.44380$031.26080@fe3.columbus.rr.com...
  > >
   > >>L Mehl wrote:
   > >>
   > >>>I installed the 7.0 (upgrade). It will not run, nor can I uninstall it
   > >>>using Add/Remove programs, or the True Image Uninstall utility.
   > >>
   > >>
   > >>It might help to mention the reasons *why* you cannot do any of the
above.
   > >>
   > >>-WD
  > >
  > > WD --
  > >
  > > The only reason I can think of that I cannot run v 7 or un-install it
 > (so I
  > > can re-install) is that the installation of the upgrade from 6 to 7
 > failed.
  > >
  > > Do you suspect there is something I might have done during the upgrade
to
  > > screw it up?
  > >
 >
 >
 > Let me re-phrase. Your original post is kinda like calling up your
 > mechanic and saying that you can't drive to the local 7-11. Based on
 > that info, I doubt he'll be able to pinpoint your problem.
 >
 > What are the symptoms? Do you get an error message? Nothing happens?
 > Computer crashes?
 >
 > -WD


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 >> Stay informed about: Acronis True Image 7 won't run 

L Mehl wrote:
 > WD --
 >
 > I see what you mean.
 >
 > Symptoms -- none
 >
 > Error message - none
 >
 > Nothing happens
 >
 > Computer does not crash


If there are no symptoms, I'd be doubtful whether Acronis can fix your
problem. When you attempt to launch the application, does it appear
anywhere in the Task Manager? (Either stays there, or just appears
temporarily). What about the Event viewer? (Application or System
log). Perhaps try launching the EXE manually from either a command
prompt or windows explorer.

Failing all of the above, my best advice is to remove the software
completely. If the Add/Remove Programs module doesn't work, nor any
uninstaller that may come with the software, you've got some work cut
out for you. Back up your system first. Delete the True Image
directory from Program Files, and then go into the Registry and remove
any key that contains "Acronis", for example.

Reboot and install clean.


-WD


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 >> Stay informed about: Acronis True Image 7 won't run 

 >I received another message ... they are still "working on it".
 >
 >They say I am the only one to have had this problem, so it is probably OK
 >for you to upgrade (JOKING!).
 >
 >L Mehl

I upgraded from 6 to 7 specifically for scheduled backup.

It works on my office computer but on my home computer the scheduled
back up starts and stops after a few minutes. In the right window there
were many error messages. I am back to version 6 which works perfectly
for me.

Farouk Dindar<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Acronis True Image 7 won't run 

Farouk --

Have you written Acronis about the problem?

How did you get back to version 6? I am not able to uninstall vers 7, so
that I can relaod vers 6.

Larry

"Farouk Dindar" <remove_fdindar.RemoveThis@attglobal.net> wrote in message
news:DhIGb.13585$d%1.2790182@news20.bellglobal.com...
 >
  > >I received another message ... they are still "working on it".
  > >
  > >They say I am the only one to have had this problem, so it is probably OK
  > >for you to upgrade (JOKING!).
  > >
  > >L Mehl
 >
 > I upgraded from 6 to 7 specifically for scheduled backup.
 >
 > It works on my office computer but on my home computer the scheduled
 > back up starts and stops after a few minutes. In the right window there
 > were many error messages. I am back to version 6 which works perfectly
 > for me.
 >
 > Farouk Dindar


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 >> Stay informed about: Acronis True Image 7 won't run 

On 12/27, Acronis pointed me to a download link, same file name as before,
holding build #582.

It worked.

Thanks for listening.

L Mehl

"L Mehl" <mehl_nospam.RemoveThis@cyvest.com> wrote in message
news:Oe0Gb.16590$Pg1.4181@newsread1.news.pas.earthlink.net...
 > I installed the 7.0 (upgrade). It will not run, nor can I uninstall it
 > using Add/Remove programs, or the True Image Uninstall utility.
 >
 > Tech support tells me they are "working on the problem" (for 10 days) and
 > says no one else has encountered it.
 >
 > Have others had this problem and fixed it? If so, can you tell me what
 > worked for you?
 >
 > Thanks for any help.
 >
 > L Mehl
 >
 >


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Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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 >> Stay informed about: Acronis True Image 7 won't run 

"CSS" <nospam.RemoveThis@ix.netcom.invalid> wrote in message
news:vgaGb.17556$Pg1.4476@newsread1.news.pas.earthlink.net...
 >
 > "L Mehl" <mehl_nospam.RemoveThis@cyvest.com> wrote in message
 > news:Oe0Gb.16590$Pg1.4181@newsread1.news.pas.earthlink.net...
  > > I installed the 7.0 (upgrade). It will not run, nor can I uninstall it
  > > using Add/Remove programs, or the True Image Uninstall utility.
  > >
  > > Tech support tells me they are "working on the problem" (for 10 days)
and
  > > says no one else has encountered it.
  > >
  > > Have others had this problem and fixed it? If so, can you tell me what
  > > worked for you?
  > >
  > > Thanks for any help.
  > >
  > > L Mehl
  > >
  > >Wow. 7.0 looks like it has some great features, such as incremental and
 > scheduled backups. Hope they get it working--I might consider an upgrade.
 >
 >
As a follow-up, I've upgraded to Acronis TrueImage 7.0 and have been running
it the past couple of weeks. The scheduler and incremental backup features
work great. I have it doing a full image every week, and then incremental
images every day.

I've been using TrueImage for a while, after Drive Image wouldn't run under
XP and DI's Tech Support was no help at all. TrueImage now blows the doors
off DI. It's also great for deploying or imaging a replacement HD. After
my WD 100 gig recently starting clicking and locking up, I got a Samsung 160
gig as a replacement. WD's image utility took 12+ hours to clone the
drive, and then some amount of the data was corrupted. TrueImage did the
same thing, perfectly, in a little more than an hour.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Acronis True Image 7 won't run