"Dean Black" wrote in message...
>I have a computer with a BE7 MB. I have installed 2 DVD drives, one is a
>burner and the other is a DVD ram dive the Burner is the slave
>and the DVD RAM is the master.
Are you using an 80 wire IDE cable, and if so have you tried jumpering both
drives as Cable Select (CS)?
> The error message says the problem is cdr4_xp.sys. Installed update
> from Roxio.
> Updated the video driver to the latest drivers.
What operating system are you using? If XP have you checked the advanced
settings of the IDE port to make sure that both drives are using Ultra-DMA
transfers?
As you probably know, cdr4_xp.sys is installed as part of the Roxio burning
suite, have you tried uninstalling the suite to see if the problem is cured?
Which DVD player software are you using? Have you installed all the
available updates for it? Have you tried any alternatives?
> Help
What you're basically doing here isn't much different to going to your
doctor and saying "I've got a stomach ache, what's the diagnosis?". In our
case as we can't see or use your computer ourselves, you're going to have to
help us out with some extra info. Answers to the points above would help us
help you.
--
Richard Hopkins
Cardiff, Wales, United Kingdom
(replace nospam with pipex in reply address)
The UK's leading BT-owned technology reseller
www.dabs.com
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