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Computer freezes after exchanging harddisk

 
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Ge

External


Since: May 16, 2007
Posts: 2



(Msg. 1) Posted: Wed May 16, 2007 3:58 pm
Post subject: Computer freezes after exchanging harddisk

Recently I replaced my Seagate Barracuda SATA disk by a Western Digital
Caviar SE16 WD5000AAKS disk. From that moment my system freezes sometimes.
Most of the times it happens during boot. Sometimes I have to boot 5 or
more times. The system is dual-boot Linux (Ubuntu 7.04)
and Windows (XP Pro SP2). Both are affected.

I installed the disk in an old computer and ran HDDTune tests (surface
scan took 11 hours). Everything was OK. I ran the SMART tests. Everything
was OK. Everytime the system was frozen, the SMART UDMA_CRC_Error_Count
has increased.

I tried another port on the onboard SATA controller, tried another cable.
Problem is still there.

Any ideas what could be wrong here? How can I find the cause of the
problems (without spending money on a new motherboard only to find out
that that was not the solution)?

Motherboard: Asus A8N SLI DeLuxe (S939, nForce4)
Processor: AMD Opteron 165 (dual core, 1.8GHz)

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Grinder

External


Since: Jun 07, 2005
Posts: 161



(Msg. 2) Posted: Wed May 16, 2007 4:58 pm
Post subject: Re: Computer freezes after exchanging harddisk [Login to view extended thread Info.]

Ge wrote:
> Recently I replaced my Seagate Barracuda SATA disk by a Western Digital
> Caviar SE16 WD5000AAKS disk. From that moment my system freezes sometimes.
> Most of the times it happens during boot. Sometimes I have to boot 5 or
> more times. The system is dual-boot Linux (Ubuntu 7.04)
> and Windows (XP Pro SP2). Both are affected.
>
> I installed the disk in an old computer and ran HDDTune tests (surface
> scan took 11 hours). Everything was OK. I ran the SMART tests. Everything
> was OK. Everytime the system was frozen, the SMART UDMA_CRC_Error_Count
> has increased.
>
> I tried another port on the onboard SATA controller, tried another cable.
> Problem is still there.
>
> Any ideas what could be wrong here? How can I find the cause of the
> problems (without spending money on a new motherboard only to find out
> that that was not the solution)?
>
> Motherboard: Asus A8N SLI DeLuxe (S939, nForce4)
> Processor: AMD Opteron 165 (dual core, 1.8GHz)

I've experienced a very similar condition recently. The solution in my
case, was to disconnect a usb scanner that was connected via an USB 2.0
PCI card.

Although this may well not fit your situation, I would advise that you
simplify your system as much as possible and see if the problem
persists. Go down to just one stick of memory, onboard video (or a card
if you don't have anything onboard) and a single hard drive. If you
still have the problem, swap out the remaining components to see if you
can make it go away.

This most likely does not sound like an appealing proposition to you,
but the effort will be partly mitigated by the satisfaction of
definitively finding the conflict. <crosses fingers>

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Ge

External


Since: May 16, 2007
Posts: 2



(Msg. 3) Posted: Sun Jun 10, 2007 1:22 pm
Post subject: Re: Computer freezes after exchanging harddisk [Login to view extended thread Info.]

Op Wed, 16 May 2007 19:31:03 +0000, schreef Grinder:

> Ge wrote:
>> Recently I replaced my Seagate Barracuda SATA disk by a Western Digital
>> Caviar SE16 WD5000AAKS disk. From that moment my system freezes sometimes.
>> Most of the times it happens during boot. Sometimes I have to boot 5 or
>> more times. The system is dual-boot Linux (Ubuntu 7.04)
>> and Windows (XP Pro SP2). Both are affected.
>>
>> I installed the disk in an old computer and ran HDDTune tests (surface
>> scan took 11 hours). Everything was OK. I ran the SMART tests. Everything
>> was OK. Everytime the system was frozen, the SMART UDMA_CRC_Error_Count
>> has increased.
>>
>> I tried another port on the onboard SATA controller, tried another cable.
>> Problem is still there.
>>
>> Any ideas what could be wrong here? How can I find the cause of the
>> problems (without spending money on a new motherboard only to find out
>> that that was not the solution)?
>>
>> Motherboard: Asus A8N SLI DeLuxe (S939, nForce4)
>> Processor: AMD Opteron 165 (dual core, 1.8GHz)
>
> I've experienced a very similar condition recently. The solution in my
> case, was to disconnect a usb scanner that was connected via an USB 2.0
> PCI card.
>
> Although this may well not fit your situation, I would advise that you
> simplify your system as much as possible and see if the problem
> persists. Go down to just one stick of memory, onboard video (or a card
> if you don't have anything onboard) and a single hard drive. If you
> still have the problem, swap out the remaining components to see if you
> can make it go away.
>
> This most likely does not sound like an appealing proposition to you,
> but the effort will be partly mitigated by the satisfaction of
> definitively finding the conflict. <crosses fingers>

The reseller has replaced the drive, but the new one is having the exact
same problem. I tried the disk in another computer, and it worked without
a problem. In the meantime I used an old disk in my own computer, and it
worked without a problem.
I removed part of the RAM, the SCSI controller, and unplugged the USB
cable attached to my monitor. There isn't much else to disconnect. It's
all onboard. In the BIOS I already have disabled unused parts, like the
RAID controller, serial and parallel ports, second NIC.
The problem is still there.

So it looks like there is a conflict between the disk and the motherboard
(or chipset). S939 boards are getting hard to find, so I might have to try
a new board + CPU + RAM. Unless someone knows another solution or tip.
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