Welcome to PCForumz.com!
FAQFAQ      ProfileProfile    Private MessagesPrivate Messages   Log inLog in

DVD Not Recognized, Wireless Hangs

 
   Hardware Problem Solving Community! (Home) -> Hardware General RSS
Next:  Quiet 24-port gigabit switch?  
Author Message
Gary Brown

External


Since: Apr 29, 2004
Posts: 20



(Msg. 1) Posted: Tue Jun 05, 2007 1:10 pm
Post subject: DVD Not Recognized, Wireless Hangs

Hi,

My daughter's Dell 4300 is suffering from multiple problems.
The DVD drive was removed and now is not recognized
when reinstalled. A new drive and cable didn't help.

Also, a newly installed wireless LAN causes the PC to
freeze whenever the internet or another node is accessed.

At this point my only thoughts are reinstall the OS (XP Home)
and if that doesn't work do a clean OS install.

Anyone have some other ideas?

Thanks,
Gary

 >> Stay informed about: DVD Not Recognized, Wireless Hangs 
Back to top
Login to vote
kony

External


Since: Jan 03, 2004
Posts: 6148



(Msg. 2) Posted: Tue Jun 05, 2007 2:44 pm
Post subject: Re: DVD Not Recognized, Wireless Hangs [Login to view extended thread Info.]

On Tue, 5 Jun 2007 13:10:06 -0400, "Gary Brown"
<garyjbrown DeleteThis @charter.net> wrote:

>Hi,
>
>My daughter's Dell 4300 is suffering from multiple problems.
>The DVD drive was removed and now is not recognized
>when reinstalled.

Was the original problem that this drive didn't work and if
so to what extent was this problem manifested? Where is it
not recognized, in the BIOS drive enumeration or just in
Windows?



>A new drive and cable didn't help.

Is it possible the new drive isn't jumpered correctly?
Have you tried (including changing bios settings to consider
it the primary boot device) booting to the DVD drive
w/bootable disc in it? This would tend to isolate whether
it is a windows(?) problem or drive itself isn't working.


>
>Also, a newly installed wireless LAN causes the PC to
>freeze whenever the internet or another node is accessed.

You might try a newer driver. Did the DVD drive cease to be
recognized prior to adding this wireless card or immediately
afterwards? A bit of history about what happened, when,
might help. Are you certain the system is within range of
the access point or router, close enough that it would be
getting good signal (and if there is a utility that
indicates signal strength, does it indicate fairly strong
signal?)?



>
>At this point my only thoughts are reinstall the OS (XP Home)
>and if that doesn't work do a clean OS install.


If it's like many of the OEM systems that people have
brought to me to check out, it could be riddled with
viri/malware/etc, you might scan it.

I would remove the wireless card and if any other changes
were made, undo those if they are potentially problematic,
trying to get the DVD drive working first. After that is
working if a driver change won't resolve the wireless card
problem you might reinstall windows as a last resort but
first, I'd also wonder if the wireless card and/or driver is
good, workable at all. You might try the card in another
system to see if it'll work then.

 >> Stay informed about: DVD Not Recognized, Wireless Hangs 
Back to top
Login to vote
Don

External


Since: Feb 17, 2007
Posts: 12



(Msg. 3) Posted: Wed Jun 06, 2007 1:15 pm
Post subject: Re: DVD Not Recognized, Wireless Hangs [Login to view extended thread Info.]

Gary Brown wrote:
> Hi,
>
> My daughter's Dell 4300 is suffering from multiple problems.
> The DVD drive was removed and now is not recognized
> when reinstalled. A new drive and cable didn't help.
>
> Also, a newly installed wireless LAN causes the PC to
> freeze whenever the internet or another node is accessed.
>
> At this point my only thoughts are reinstall the OS (XP Home)
> and if that doesn't work do a clean OS install.
>
> Anyone have some other ideas?
>
> Thanks,
> Gary
>
>
Dell is famous for using proprietary parts. And if you don't use Dell
parts, you are screwed. This may or may not be the problem. But just
to be safe, next time do some homework and buy a computer that uses
generic parts.
 >> Stay informed about: DVD Not Recognized, Wireless Hangs 
Back to top
Login to vote
Gary Brown

External


Since: Apr 29, 2004
Posts: 20



(Msg. 4) Posted: Wed Jun 06, 2007 5:34 pm
Post subject: Re: DVD Not Recognized, Wireless Hangs [Login to view extended thread Info.]

>>My daughter's Dell 4300 is suffering from multiple problems.
>>The DVD drive was removed and now is not recognized
>>when reinstalled.

> Was the original problem that this drive didn't work and if
> so to what extent was this problem manifested? Where is it
> not recognized, in the BIOS drive enumeration or just in
> Windows?

AFAIK the drive was working when it was removed. The BIOS
didn't show it but the message suggested it was looking for a
hard drive (?!). I don't know who removed the drive or why but
it was working before.

This one doesn't normally reside in my house. I brought it
home to work on it.

> Is it possible the new drive isn't jumpered correctly?

I tried all jumper positions.

> Have you tried (including changing bios settings to consider
> it the primary boot device) booting to the DVD drive
> w/bootable disc in it? This would tend to isolate whether
> it is a windows(?) problem or drive itself isn't working.

I tried all (both?, this thing has the simplest BIOS settings of
any I've seen by a mile). And a new out-of-the box drive
didn't work either. I will try the drive in another PC.

>>Also, a newly installed wireless LAN causes the PC to
>>freeze whenever the internet or another node is accessed.

> You might try a newer driver.

It is the latest driver just downloaded from D-Link. I was
cabled to the router before. They moved the modem and
router to the basement cable connection to reduce clutter.

> Did the DVD drive cease to be
> recognized prior to adding this wireless card or immediately
> afterwards?

Before.

> A bit of history about what happened, when,
> might help. Are you certain the system is within range of
> the access point or router, close enough that it would be
> getting good signal (and if there is a utility that
> indicates signal strength, does it indicate fairly strong
> signal?)?

It was able to detect our existing wireless which was working.
But a weak signal will not cause the PC to freeze.

>>At this point my only thoughts are reinstall the OS (XP Home)
>>and if that doesn't work do a clean OS install.

If it isn't the OS the only other common point of failure is the MB.
Unless the two problems are unrelated. That the BIOS doesn't
report a DVD suggests hardware or firmware. The freeze when
accessing the internet suggests software.

> If it's like many of the OEM systems that people have
> brought to me to check out, it could be riddled with
> viri/malware/etc, you might scan it.

It might have virus protect. Without internet or DVD adding
virus protect would be difficult. Flash drive is the only outside
communication right now.
 >> Stay informed about: DVD Not Recognized, Wireless Hangs 
Back to top
Login to vote
kony

External


Since: Jan 03, 2004
Posts: 6148



(Msg. 5) Posted: Wed Jun 06, 2007 8:30 pm
Post subject: Re: DVD Not Recognized, Wireless Hangs [Login to view extended thread Info.]

On Wed, 6 Jun 2007 17:34:11 -0400, "Gary Brown"
<garyjbrown.TakeThisOut@charter.net> wrote:

>
>>>My daughter's Dell 4300 is suffering from multiple problems.
>>>The DVD drive was removed and now is not recognized
>>>when reinstalled.
>
>> Was the original problem that this drive didn't work and if
>> so to what extent was this problem manifested? Where is it
>> not recognized, in the BIOS drive enumeration or just in
>> Windows?
>
>AFAIK the drive was working when it was removed. The BIOS
>didn't show it but the message suggested it was looking for a
>hard drive (?!). I don't know who removed the drive or why but
>it was working before.
>
>This one doesn't normally reside in my house. I brought it
>home to work on it.


You might recheck the BIOS settings, and clear CMOS (pull
battery for a few minutes while AC is disconnected if there
isn't a jumper to do it).



>
>> Is it possible the new drive isn't jumpered correctly?
>
>I tried all jumper positions.

If it was connected to the same cable as another drive, it
might be that the other drive is jumpered as "single"
instead of master w/slave now? Western Digital hard drives
are one example with a separate "single" jumper setting.



>
>> Have you tried (including changing bios settings to consider
>> it the primary boot device) booting to the DVD drive
>> w/bootable disc in it? This would tend to isolate whether
>> it is a windows(?) problem or drive itself isn't working.
>
>I tried all (both?, this thing has the simplest BIOS settings of
>any I've seen by a mile). And a new out-of-the box drive
>didn't work either. I will try the drive in another PC.
>

You might try plugging the drive into the other ATA socket
on the board (assuming it has two), and if the hard drive
has to be temporarily unplugged to make that happen, just
leave it disconnected for a moment and then see if the drive
is detected and if it would boot a bootable disc.



>>>Also, a newly installed wireless LAN causes the PC to
>>>freeze whenever the internet or another node is accessed.
>
>> You might try a newer driver.
>
>It is the latest driver just downloaded from D-Link. I was
>cabled to the router before. They moved the modem and
>router to the basement cable connection to reduce clutter.

Use D-Link's utility to see what the signal strength is, if
it works at least enough to do so.




>If it isn't the OS the only other common point of failure is the MB.
>Unless the two problems are unrelated. That the BIOS doesn't
>report a DVD suggests hardware or firmware. The freeze when
>accessing the internet suggests software.

Yes, that's what's odd about these two problems, though they
might be coincidence. Lots of things aren't likely but are
possible like a crack in the board or pulled and/or cold
solder joints among the subcircuits leading from the
southbridge to the ATA connector.

Is the other (hard) drive PATA? If so, see if it is
detected plugged into the other board socket.



>
>> If it's like many of the OEM systems that people have
>> brought to me to check out, it could be riddled with
>> viri/malware/etc, you might scan it.
>
>It might have virus protect. Without internet or DVD adding
>virus protect would be difficult. Flash drive is the only outside
>communication right now.
>

Flash drive would work so long as it's large enough... many
programs on a CD will install still if copied from the CD to
another media.
 >> Stay informed about: DVD Not Recognized, Wireless Hangs 
Back to top
Login to vote
Display posts from previous:   
Related Topics:
MB w/ Wireless - Hi, are there any MBs out there with wireless LAN?...or at least, has wireless connectivity...i have a wireless dongle that connects via usb to make my current PC connect to my wireless network, but it's not too reliable...thanks!

Testing CPU & Mainboard - I have a few non-functioning mobo/cpu pairs. Question is which component of each pair (mobo-cpu) is defective? I assume a mobo will not function without a cpu, hence can I assume a POST diags card is no good without a known good CPU? If so this reduces u...

860416 - boot problem - hi i've an Albatron PX865PE Pro (v2.0) with the following configuration: CPU: intel P4 2.8 HT Enabled RAM: 3x256MB HDD: 2x; 100, 200 BIOS version: v1.24 VGA: nVidia GeForce FX 5200 the problem: sometimes when i power my computer on, it begins making a....

Laptop Video Problem - I have a Dell Inspiron 600m. In the past, the video problem has been intermittent, but now seems to be permanent. The problem shows up as what appears to be green artificts in the display. Perhaps some color is being displayed incorrectly, but it....

Thermaltake Tsunami Dream case - I've come to the conclusion that this Thermaltake case fitted with those Green/Mauve plastic clips is a poor design in many ways. PCI Retaining Clip system. While attempting to resolve a kernel blue screen error, which I have had I suppose since..
   Hardware Problem Solving Community! (Home) -> Hardware General All times are: Pacific Time (US & Canada) (change)
Page 1 of 1

 
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



[ Contact us | Terms of Service/Privacy Policy ]