Drives & Burners

I have a DVD Rom and a DVD Burner on my system , they have both disappeared
from my computer.They both accept disks and spin them, I have checked the
cables are connected inside. When I reinstall them windows recognises them
and tries to install them ,then says it cannot find them.in 'system it shows
their names with a ?, I'm running XP Pro
Any ideas!

Thanks.

reggie wrote:
> I have a DVD Rom and a DVD Burner on my system , they have both disappeared
> from my computer.They both accept disks and spin them, I have checked the
> cables are connected inside. When I reinstall them windows recognises them
> and tries to install them ,then says it cannot find them.in 'system it shows
> their names with a ?, I'm running XP Pro
> Any ideas!
>
> Thanks.

Does this match what you did ?

"You can no longer access... UpperFilters/LowerFilters"
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Paul