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Since: Jul 10, 2007 Posts: 3
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(Msg. 16) Posted: Tue Jul 10, 2007 8:56 pm
Post subject: Re: An open apology to HP and others (driver issues) [Login to view extended thread Info.]
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Just to correct one typo in my posting, "Win (*" was supposed to read
"Win 98".
Arthur Entlich wrote:
> access to the old drivers being used on older OSs, as well. Win (*
> particularly, and to a lesser extent Win ME, and certainly Win 2000 are
> still heavily in use throughout the world. MS needs to rewrite the >> Stay informed about: Need Help With Installing HP 950 PSC AllInOne |
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Since: Jul 11, 2007 Posts: 1
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(Msg. 17) Posted: Wed Jul 11, 2007 2:57 am
Post subject: Re: An open apology to HP and others (driver issues) [Login to view extended thread Info.]
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On 07/10/2007 06:15 PM, Arthur Entlich wrote:
> I recently made several postings regarding the removal of printer and
> other drivers from the HP website, in which I referred to HP's actions
> in some strongly worded negative terms based upon my misguided belief
> that this decision was of their own doing.
>
> Further, in the same threads I indicated that Microsoft had no
> responsibility in this matter, and should not be held in any manner
> responsible.
>
> At the time I wrote those postings, I thought the information I wrote
> was an accurate portrayal of events.
>
> I recently received some "clarity" on this matter. I place the word
> clarity in quotes, because things are less than clear, and less than
> black and white, but I still need to retract my earlier statements on
> both sides, and apologize for targeting and maligning HP unfairly.
>
> Apparently, there is a strong Microsoft connection in this matter. As I
> understand what was explained to me, now that Microsoft has withdrawn
> all support for Windows 98 and ME, any code that they own which was
> incorporated into 3rd party product is also without support. Part of
> the agreement MS has with 3rd party vendors is that once a MS product is
> no longer supported their code can no longer be distributed. Microsoft's
> reasoning is apparently that if their code continues to be distributed,
> there is an implication that they will stand behind it, and take
> responsibility to correct and update it should issues develop. There may
> also be legal liability issues involved.
>
> Now, here's where it gets more complicated. There are apparently
> several methods of creating printer and other drivers, and each company
> can choose to use the method they prefer. One method is to have the
> drivers call to different sub-programs already provided in the operating
> system. By doing so, the driver remains a "pure" product of the 3rd
> party vendor. Another method is to include certain parts of the OS code
> within the driver. I am not technically knowledgeable enough to weight
> in on the advantages and disadvantages of each method.
>
> At this point, I must speculate, because of yet I have not received an
> answer, but it is likely HP used the later method with their printer
> drivers, that being, they included some Microsoft driver components
> within their drivers. Again, I must speculate, because I have been
> unable to get a exact answer to date, but it is likely that HP's
> agreement/license with Microsoft on the use of this code doesn't allow
> them to continue to distribute it once it is no longer supported by
> Microsoft.
>
> So, to try to clarify, no one is required to use MS code directly in a
> driver. Instead, the driver can call to the internal code within the
> operating system, and some companies will have written their drivers in
> this fashion. Others, who did incorporate the MS code within their
> driver may not be allowed under license to continue to distribute their
> drivers as they stand, due to MS not allowing distribution of
> non-supported components from their OSs.
>
> WHAT ARE THE MECHANISMS BEHIND THIS:
>
> There are a LOT of issues here, and it is not easy to determine who can
> or should take responsibility in this matter.
>
> We do not yet know if HP did use the MS code in their drivers, but it is
> likely they have under the current circumstances. If they did, one
> question is if they were aware or could they have predicted that using
> the code within their drivers would eventually lead to this problem.
>
> Other questions are: Is HP correctly interpreting their agreement and
> licensing with MS, and do they have to remove the drivers from
> distribution as they stand as a result?
>
> Could or would HP consider recoding their drivers to remove those
> offending parts?
>
How would they justify the expense of writing new drivers for the old
printers?
> If HP pulled the drivers because of the MS redistribution agreement,
> could MS change their policy and wording in the agreement/license to
> allow the code to be used with a clear understanding that the code
> stands without any MS support.
Since it's Microsoft intellectual property we're talking about, of
course they could change the wording, but why would MS want to do this?
> After all, these are legacy products
> which should have been bug-fixed some time ago,
Most software developers fix bugs by releasing new versions of their
software. For example, thousands of bugs in WinME were fixed by the
release of WinXP.
> and new problems would
> likely be a result of introduction of other products' updates, which
> neither MS or HP should be held responsible for.
>
> Is it legal for another website to hold and distribute these drivers?
> (I imagine, strictly speaking, that it would violate several copyrights).
>
I suspect you're right.
> It seems to me that this is a matter that needs to be resolved so that
> millions of pieces of equipment that are otherwise usable could continue
> to be used, sold, or redistributed in such a manner that drivers would
> be accessible when needed.
Resolved by whom--the parties that have decided that support of the old
OSes will go away?
> At a time when we are continually being
> reminded of global climate change and resource limitations, people
> should be encouraged to use older equipment as long as possible, and
> this goes against that ethic.
>
That is right, but how much money does HP make from an eleven-year-old
HP Laserjet II that has already been sold versus a modern HP model
that's sitting in Best Buy?
> CALL TO ACTION:
>
> If people care about this matter, and people should, because this is the
> thin edge of the wedge, because there are new OSs coming down the road
> and others will become unsupported over time, if this matter is ignored
> now, it will become an established precedence and could even be
> manipulated to design more obsolecense in an industry which already has
> a poor record in this area.
>
> Both HP and MS need to be told this is not acceptable.
By whom--the same people who are buying Windows Vista--which has the
most onerous license agreement for a general purpose O/S in Microsoft's
history?
> HP needs to make
> sure they are writing drivers that they have full ownership of, so they
> can be responsible for their distribution without secondary licensing.
> We, as purchasers, should have the right to know if such drivers contain
> code that is not within the vendors ownership and control.
We should read the license agreements.
> HP is not
> totally without responsibility in this matter and as such, they should
> be told so by owners of their products. They are a major partner with
> MS, and they can also exert pressure to make changes in the agreement.
>
What happened to Gateway 2000 when it started standing up to Microsoft?
Hint, Gateway was one of America's premier computer manufacturers at the
time.
> We need to let MS know that this is not acceptable. It is
> understandable that at a certain point they may no longer support an OS,
> and it is bad enough that new OSs break drivers and manufacturers often
> do not issue new drivers to allow for upgrade, but now we are losing
> access to the old drivers being used on older OSs, as well. Win (*
> particularly, and to a lesser extent Win ME, and certainly Win 2000 are
> still heavily in use throughout the world. MS needs to rewrite the
> redistribution agreement to allow for their code that is integrated into
> drivers to continue to be used for redistribution in an non-warranted
> and without liability fashion.
>
> I will do some research over the next several days to find the proper
> contacts for directing comments and concerns within HP and MS about
> these matters. If people become aware of other peripherals of other
> brands which are suffering the same fate, please email me me privately
> about them.
>
I hope that your and other people's efforts will be successful at
resurrecting support of the older Windows OSes, but I doubt that a few
usenet denizens will be able to change policy at Microsoft.
The issues you've discussed are of significant importance--not just
because of the threat to older hardware, but also because of the threat
to older software.
We as consumers make choices. We often choose the most popular and
simplest operating system--even though it may be proprietary. And that
can be a fantastic choice for a long time. But sooner or later, the fact
that the OS (and all its drivers) are the proprietary intellectual
property of a corporation will come back to bite us.
This is one of those situations.
This is why some people want to create and maintain a free operating
system and free drivers. This is why some people want hardware
manufacturers to publish openly the interfaces to their hardware--so
that third party software developers can legally write drivers for that
hardware.
> I can be reached at:
>
> e-printerhelp(at)mvps(dot)org
>
> (at) = @
> (dot) = .
>
> Thanks.
>
> Art >> Stay informed about: Need Help With Installing HP 950 PSC AllInOne |
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Since: Apr 08, 2004 Posts: 448
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(Msg. 18) Posted: Wed Jul 11, 2007 1:43 pm
Post subject: Re: HP Removed Drivers [Login to view extended thread Info.]
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Since: Apr 08, 2004 Posts: 448
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(Msg. 19) Posted: Wed Jul 11, 2007 1:49 pm
Post subject: Re: HP Removed Drivers ..... exact text of HP message [Login to view extended thread Info.]
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The message that they put up implied that it was a policy decision and
that the drivers would not return.
The exact text of the message .... which appears on virtually every
single product if you try to download Windows 9x drivers .... is:
*****beginning of exact quote
"As of July 2007, HP will no longer be able to offer software driver
downloads or replacement CD ordering for Windows 98, 98 Second Edition
(SE), or Windows Millennium (Me) for your HP printer, all-in-one,
camera, or scanner. Microsoft has stopped providing and supporting
certain files related specifically to Windows 98 SE, and this change
affects all technology companies. HP, along with other technology
companies, is no longer able to use selected components in support of
Windows 98SE, which has an impact on our software strategy for Windows
98, Windows 98 SE, and Windows Me.
Although the software drivers for Windows 98, 98 Second Edition, and
Windows Me will no longer be supported by HP, your HP product will still
work with these operating systems with the software provided to you on
the CD that shipped with the product. Also, if you have previously
received a software CD that lists any of these operating systems on the
CD label, or downloaded a driver for one of these operating systems,
please maintain these files. These files will no longer be available in
the HP online support Web site or in any other HP support options (such
as e-mail, chat or phone support) after the date mentioned above."
*****end of quote
And I have to take back my previous comment that Microsoft was not
involved, however, I think that this is still an over-reaction on HP's
part. Contrary to what HP implies, I'm not aware of any other
manufacturer that has taken such drastic action, and I really don't
believe that this is a Microsoft issue, but rather an HP policy decision.
Arthur Entlich wrote:
> Is it possible they are reconstructing the website and moving things
> around? You might want to send HP a little note and see if they can
> tell you what's going on. Also, if they did intend to remove it
> permanently, maybe if people indicate the need, they will return it.
>
>
> Art
>
>
> Barry Watzman wrote:
>> Did anyone notice that on July 1st, HP removed ALL drivers for any OS'
>> before Windows 2000? You can no longer get drivers for any NT or 9x
>> systems, even ones which were posted online as of 6/30. You also
>> cannot any longer order CDs with these drivers. Either you have the
>> driver already (on CD or saved download), or you know someone else who
>> has it, or you are screwed. This was applicable to ALL HP products,
>> across the board, not just printers.
>>
>> >> Stay informed about: Need Help With Installing HP 950 PSC AllInOne |
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Since: Apr 08, 2004 Posts: 448
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(Msg. 20) Posted: Wed Jul 11, 2007 1:52 pm
Post subject: Re: HP Removed Drivers [Login to view extended thread Info.]
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I totally agree with your assessment. I think that HP is trying to make
it look as if MS is behind what is really a totally HP policy decision
when, in fact, that is not the case.
Arthur Entlich wrote:
> No, I'm afraid you have chosen to misread what I have written. I chided
> you for implying MS was behind this. This was a decision, assuming the
> quoted material is accurate, by HP, not MS. Although the companies
> partner each other, they aren't the same company.
>
> I do not believe there is a MS conspiracy to have all earlier OS drivers
> removed from access. What I do believe is that if the information
> quoted is accurate, that HP is trying to imply that because MS is no
> longer placing resources into certain OSs that HP feels they can or
> should withdraw all the drivers written for those OSs.
>
> Art
> >> Stay informed about: Need Help With Installing HP 950 PSC AllInOne |
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Since: Jan 03, 2004 Posts: 6148
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(Msg. 21) Posted: Wed Jul 11, 2007 4:14 pm
Post subject: Re: An open apology to HP and others (driver issues) [Login to view extended thread Info.]
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On Tue, 10 Jul 2007 23:15:22 GMT, Arthur Entlich
<e-printerhelp DeleteThis @mvps.org> wrote:
>Apparently, there is a strong Microsoft connection in this matter. As I
>understand what was explained to me, now that Microsoft has withdrawn
>all support for Windows 98 and ME, any code that they own which was
>incorporated into 3rd party product is also without support. Part of
>the agreement MS has with 3rd party vendors is that once a MS product is
>no longer supported their code can no longer be distributed.
>Microsoft's reasoning is apparently that if their code continues to be
>distributed, there is an implication that they will stand behind it, and
>take responsibility to correct and update it should issues develop.
>There may also be legal liability issues involved.
>
This is extremely unlikely, that HP would be allowed to use
MS closed source code within the driver and would do so with
the limitation of having to abandon it on a whim from MS'
decision to end support for the OS involved.
Note also that this is withdrawl date did not coincide with
MS' withdrawl date, it would certainly not have occurred
this far after MS' widthdrawl date if it were an obligation
on HP to do so.
It seems more likely that HP had coded it's drivers to use
installation routines that needed operating system updates
in order to work (reliably, if at all), and without the
right to distribute the OS components themselves (these OS
updates were purely OS related, patches and feature
inclusions for example), they could only expect the drivers
to work an acceptible % of the time if MS was still
supporting these dependent files.
It is also more likely (than that HP had embedded the MS
code preventing further use past a certain date), that HP
simply decided it didn't want the support costs for older OS
anymore, or is redoing the 'site design to some extent,
archiving some older files to be presented in a different
way than newer files. >> Stay informed about: Need Help With Installing HP 950 PSC AllInOne |
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Since: Jan 03, 2004 Posts: 6148
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(Msg. 22) Posted: Wed Jul 11, 2007 4:17 pm
Post subject: Re: HP Removed Drivers [Login to view extended thread Info.]
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On Wed, 11 Jul 2007 13:43:41 -0400, Barry Watzman
<WatzmanNOSPAM.RemoveThis@neo.rr.com> wrote:
>Who said anything about "businesses"?
>
Is it not implied that businesses would be a substantial
portion of the HP printer userbase? The conversation
shifted to businesses when /m/ wrote "nobody should be using
those archaic operating systems anyway," overlooking that
business needs are not always the same as a home multimedia
gamer/etc needs. >> Stay informed about: Need Help With Installing HP 950 PSC AllInOne |
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