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Help...otherwise I'll die along with my laptop!

 
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WiredAngel




Joined: Nov 13, 2008
Posts: 1



(Msg. 1) Posted: Thu Nov 13, 2008 6:27 am
Post subject: Help...otherwise I'll die along with my laptop!

Hi all!

First time here and man, could I do with some help. MY PC crashed sometime ago and a useless PC technician reloaded Windows 2000 as well as XP on my Dell Latitude. Since then, many of my software programs are not functioning. When I log in with XP, most of them function, but when I log into Windows 2000, then my mediaplayer, dvd player and many programs do not work, giving me an internal error message. Also there seems to be some weird-ass virus protection program that downloaded itself and every so often (like every 10 clicks) changes the webpage to this:

Quote:
Insecure Internet activity. Threat of virus attack
Due to insecure Internet browsing your PC can easily get infected with viruses, worms and trojans without your knowledge, and that can lead to system slowdown, freezes and crashes.
Also insecure Internet activity can result in revealing your personal information.
To get full advanced real-time protection for PC and Internet activity, register KvmSecure.
We recommend you to protect your PC now and continue safe Internet browsing.
Click here to get full advanced real-time protection and continue browsing.
Continue to this website unprotected (not recommended).


Sometimes I can't access webpages as all, and then the following url appears: http://www.directnameservice2008.com, and then it refuses to close.

When downloading mpegs or video clips, this is also not possible as an error message pops up. It seems as if Windows media player is just not working.

Help, help, help!

Thanks

JB

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kony

External


Since: Jan 03, 2004
Posts: 6149



(Msg. 2) Posted: Thu Nov 13, 2008 6:02 pm
Post subject: Re: Help...otherwise I’ll die along with my laptop! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Thu, 13 Nov 2008 16:22:14 -0600, WiredAngel
wrote:

>Hi all!
>
>First time here and man, could I do with some help. MY PC crashed
>sometime ago and a useless PC technician reloaded Windows 2000 as well
>as XP on my Dell Latitude. Since then, many of my software programs
>are not functioning.

What exactly does "reloaded" mean? Many softwares will
require reinstallation if the prior OS installation was
abandoned for a new one.



>When I log in with XP, most of them function, but
>when I log into Windows 2000, then my mediaplayer, dvd player and many
>programs do not work, giving me an internal error message.

It could be useful to focus on what the exact error message
is, rather than only noting there was an error message.


>Also there
>seems to be some weird virus protection program that downloaded itself
>and every so often (like every 10 clicks) changes the webpage to this:
>
>>Insecure Internet activity. Threat of virus attack
>>Due to insecure Internet browsing your PC can easily get infected
>with
>>viruses, worms and trojans without your knowledge, and that can lead
>>to system slowdown, freezes and crashes.
>>Also insecure Internet activity can result in revealing your personal
>>information.
>>To get full advanced real-time protection for PC and Internet
>>activity, register KvmSecure.
>>We recommend you to protect your PC now and continue safe Internet
>>browsing.
>>Click here to get full advanced real-time protection and continue
>>browsing.
>>Continue to this website unprotected (not recommended).
>
>Sometimes I can’t access webpages as all, and then the following url
>appears: www.directnameservice2008.com, and then it refuses to close.
>
>When downloading mpegs or video clips, this is also not possible as an
>error message pops up. It seems as if Windows media player is just not
>working.
>
>Help, help, help!
>
>Thanks
>
>JB

Your system is infected with some sort of virus. Look at
the running processes in Windows Task Manager to see if you
can identify what infections you have, if you'd like to try
manually removing them or removal with antivirus software.

It's possible these infections are causing your other
problems, or that those other problems are separate. Only
after removing the infections can you be certain, and at
this point it may be easier to just backup your data, format
the partitions, and do a clean OS installation. Then assess
how you were infected and take the needed steps to close
those security holes.

Before a clean OS installation you might consider running
memtest86+ for a few hours to see if there are any memory
errors.

 >> Stay informed about: Help...otherwise I'll die along with my laptop! 
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RobertVA

External


Since: Feb 11, 2007
Posts: 9



(Msg. 3) Posted: Thu Nov 13, 2008 6:04 pm
Post subject: Re: Help...otherwise I’ll_die_along_wit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

WiredAngel wrote:
> Hi all!
>
> First time here and man, could I do with some help. MY PC crashed
> sometime ago and a useless PC technician reloaded Windows 2000 as well
> as XP on my Dell Latitude. Since then, many of my software programs
> are not functioning. When I log in with XP, most of them function, but
> when I log into Windows 2000, then my mediaplayer, dvd player and many
> programs do not work, giving me an internal error message. Also there
> seems to be some weird virus protection program that downloaded itself
> and every so often (like every 10 clicks) changes the webpage to this:
>
>> Insecure Internet activity. Threat of virus attack
>> Due to insecure Internet browsing your PC can easily get infected
> with
>> viruses, worms and trojans without your knowledge, and that can lead
>> to system slowdown, freezes and crashes.
>> Also insecure Internet activity can result in revealing your personal
>> information.
>> To get full advanced real-time protection for PC and Internet
>> activity, register KvmSecure.
>> We recommend you to protect your PC now and continue safe Internet
>> browsing.
>> Click here to get full advanced real-time protection and continue
>> browsing.
>> Continue to this website unprotected (not recommended).
>
> Sometimes I can’t access webpages as all, and then the following url
> appears: www.directnameservice2008.com, and then it refuses to close.
>
> When downloading mpegs or video clips, this is also not possible as an
> error message pops up. It seems as if Windows media player is just not
> working.
>
> Help, help, help!
>
> Thanks
>
> JB

Applications typically require their own re instillation after a full OS
re installation. On multiple boot systems the applications often require
separate installations on each OS. With name brand computers the safest
procedure is to use the recovery media that came with the computer OR
the recovery media made in the computer's own CD/DVD burner as some
manufacturers recommend the customers to make SOON after acquiring the
computer.

It sounds like there's some malicious software running on that computer.

Clicking the link(s) on that unwanted web page might make things worse.

You can try running some removal tools like AVG, Spybot Search and
Destroy, Avast Antivirus and Ad-Aware, but it MIGHT be necessary to
reformat and install the operating system(s) AND programs from scratch.
Make sure legitimate OS installation media is used, since some vendors
provide counterfeit OS installation disks that include "extras" like
this that you've now learned you don't want.

Safe places to find computer security downloads and links include
CNet/CBS affiliate
http://www.download.com
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