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Incompatible RAID controller?

 
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Since: Nov 07, 2003
Posts: 15



(Msg. 1) Posted: Sun Nov 09, 2003 2:56 am
Post subject: Incompatible RAID controller?
Archived from groups: comp>sys>ibm>pc>hardware>storage (more info?)

Recently as some may have read, I have been having trouble getting XP to
boot onto a RAID 0 array, using the onboard RAID controller on my Intel
D875PBZ motherboard (ICH5-R). I have two SATA Western Digital (WD) Raptor
36GB drives, hooked up to the Serial ATA ports of my motherboard.

I created the array from the Intel RAID BIOS then booted from the Windows XP
CD. Pressed F6 to install the Intel RAID floppy drivers, XP would see the
array (67GB; 2 x 33.5GB), prompt me for partitioning information then copy
its files, at the end of which it would reboot.

(FYI: The boot order in the BIOS is set to the RAID array as the first boot
device, followed by the CD drive I am booting from, with no other boot
devices specified after that.)

The PC would reboot then show a "A Disk Read Error Occurred, Press
Ctrl+Alt+Del to Restart" message. I could never get past it. I *could*
install XP in a non-RAID single drive situation (even with the Intel RAID
controller enabled but without an array setup), but not in RAID. Migrating
to RAID from a single drive would produce the same results.

As a last ditch effort, I bought an Adaptec 1210SA SATA RAID PCI controller.
Hooked up the HDDs to the PCI card, disabled the Intel RAID controller,
created a RAID 0 array with the Adaptec card and followed the same path to
install XP as I did before.

This time, XP booted! It actually booted using the Adaptec PCI card, then
continued its install process. Yet, using the exact same procedure for the
Intel RAID controller, XP refused to boot after the first part of the XP
installation.

My question is, has anyone ever heard of a RAID controller being
incompatible with certain make/model of HDDs? This is obviously the case,
otherwise the drives would fail under the Adaptec card. Yet, the Intel RAID
controller worked fine with a pair of Seagate 120GB SATA drives I used to
have.

@drian.

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Eric Gisin

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Since: Nov 07, 2003
Posts: 23



(Msg. 2) Posted: Sun Nov 09, 2003 2:56 am
Post subject: Re: Incompatible RAID controller? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have never heard of that particular message, it is not part of the MBR or
Win 2K/XP loaders. Since you got it from Intel RAID but not Adaptec, it is
very likely a message from their RAID ROM.

"@drian" <nospam DeleteThis @nospam.com> wrote in message
news:Eofrb.220099$0v4.16667058@bgtnsc04-news.ops.worldnet.att.net...
|
| I created the array from the Intel RAID BIOS then booted from the Windows XP
| CD. Pressed F6 to install the Intel RAID floppy drivers, XP would see the
| array (67GB; 2 x 33.5GB), prompt me for partitioning information then copy
| its files, at the end of which it would reboot.
|
| (FYI: The boot order in the BIOS is set to the RAID array as the first boot
| device, followed by the CD drive I am booting from, with no other boot
| devices specified after that.)
|
| The PC would reboot then show a "A Disk Read Error Occurred, Press
| Ctrl+Alt+Del to Restart" message. I could never get past it. I *could*
| install XP in a non-RAID single drive situation (even with the Intel RAID
| controller enabled but without an array setup), but not in RAID. Migrating
| to RAID from a single drive would produce the same results.
|
| As a last ditch effort, I bought an Adaptec 1210SA SATA RAID PCI controller.
| Hooked up the HDDs to the PCI card, disabled the Intel RAID controller,
| created a RAID 0 array with the Adaptec card and followed the same path to
| install XP as I did before.
|
| This time, XP booted! It actually booted using the Adaptec PCI card, then
| continued its install process. Yet, using the exact same procedure for the
| Intel RAID controller, XP refused to boot after the first part of the XP
| installation.
|

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nospam

External


Since: Nov 07, 2003
Posts: 15



(Msg. 3) Posted: Sun Nov 09, 2003 5:45 am
Post subject: Re: Incompatible RAID controller? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Eric Gisin" <ericg.DeleteThis@10.11.12.13> wrote in message
news:bok1fq0b0h@enews2.newsguy.com...
 > I have never heard of that particular message, it is not part of the MBR
or
 > Win 2K/XP loaders. Since you got it from Intel RAID but not Adaptec, it is
 > very likely a message from their RAID ROM.

Funny that, I wondered the same thing. I couldn't determine if it was an
O.S. error, BIOS or RAID ROM error. I suspect you are correct, it's from
the RAID ROM, yet Intel told me they have no knowledge of such an error.

If you search for "disk read error" on Google, I noticed some other people
experience the same thing, but with different hardware configurations.

@drian.<!-- ~MESSAGE_AFTER~ -->
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Slash

External


Since: Nov 08, 2003
Posts: 20



(Msg. 4) Posted: Sun Nov 09, 2003 5:45 am
Post subject: Re: Incompatible RAID controller? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sun, 09 Nov 2003 02:45:31 GMT, "@drian" <nospam.RemoveThis@nospam.com>
scribbled:

 >"Eric Gisin" <ericg.RemoveThis@10.11.12.13> wrote in message
 >news:bok1fq0b0h@enews2.newsguy.com...
  >> I have never heard of that particular message, it is not part of the MBR
 >or
  >> Win 2K/XP loaders. Since you got it from Intel RAID but not Adaptec, it is
  >> very likely a message from their RAID ROM.
 >
 >Funny that, I wondered the same thing. I couldn't determine if it was an
 >O.S. error, BIOS or RAID ROM error. I suspect you are correct, it's from
 >the RAID ROM, yet Intel told me they have no knowledge of such an error.
 >
 >If you search for "disk read error" on Google, I noticed some other people
 >experience the same thing, but with different hardware configurations.
 >
 >@drian.

I had it happen briefly on a Promise 20276 (Onboard "MBFastTrak133
Lite") controller that was running two 120GB Seagates in RAID 0,
though unfortunately I have no idea what I did to correct it, since I
was in the midst of wrestling with several system problems at that
particular time. Same message, about the read error. Wish I could
help, but at least I can say that people aren't going insane - it
really does exist. Smile

-Slash
--
"Ebert Victorious"
-The Onion<!-- ~MESSAGE_AFTER~ -->
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Eric Gisin

External


Since: Nov 07, 2003
Posts: 23



(Msg. 5) Posted: Sun Nov 09, 2003 10:32 pm
Post subject: Re: Incompatible RAID controller? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I did some searching on "disk read error ...". There is only one MS KB article
that seems to apply:
http://support.microsoft.com/default.aspx?scid=kb;en-us;240672

Google groups has a few messages related to this setup problem on Win 2K/XP,
with no clues.

It does seem to be a logical problem, not physical read error. I suspect the
disk geometry is getting mangled. Try deleting all partitions in DOS, then
"fdisk /mbr".

Running setup from CD with no HD partitions is always a good idea. If you
still get the error, dump the partition table from DOS and post it.

There could be a bad sector in the first hundred of your RAID array, but I
would think they should be reallocated when setup writes them.

"@drian" <nospam.DeleteThis@nospam.com> wrote in message
news:Eofrb.220099$0v4.16667058@bgtnsc04-news.ops.worldnet.att.net...
| Recently as some may have read, I have been having trouble getting XP to
| boot onto a RAID 0 array, using the onboard RAID controller on my Intel
| D875PBZ motherboard (ICH5-R). I have two SATA Western Digital (WD) Raptor
| 36GB drives, hooked up to the Serial ATA ports of my motherboard.
|
| I created the array from the Intel RAID BIOS then booted from the Windows XP
| CD. Pressed F6 to install the Intel RAID floppy drivers, XP would see the
| array (67GB; 2 x 33.5GB), prompt me for partitioning information then copy
| its files, at the end of which it would reboot.
|
| The PC would reboot then show a "A Disk Read Error Occurred, Press
| Ctrl+Alt+Del to Restart" message. I could never get past it. I *could*
| install XP in a non-RAID single drive situation (even with the Intel RAID
| controller enabled but without an array setup), but not in RAID. Migrating
| to RAID from a single drive would produce the same results.
|
 >> Stay informed about: Incompatible RAID controller? 
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nospam

External


Since: Nov 07, 2003
Posts: 15



(Msg. 6) Posted: Sun Nov 09, 2003 10:39 pm
Post subject: Re: Incompatible RAID controller? (update) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"@drian" <nospam RemoveThis @nospam.com> wrote in message
news:Eofrb.220099$0v4.16667058@bgtnsc04-news.ops.worldnet.att.net...
 > Recently as some may have read, I have been having trouble getting XP to
 > boot onto a RAID 0 array, using the onboard RAID controller on my Intel
 > D875PBZ motherboard (ICH5-R). I have two SATA Western Digital (WD) Raptor
 > 36GB drives, hooked up to the Serial ATA ports of my motherboard.
 >
 > I created the array from the Intel RAID BIOS then booted from the Windows
XP
 > CD. Pressed F6 to install the Intel RAID floppy drivers, XP would see the
 > array (67GB; 2 x 33.5GB), prompt me for partitioning information then copy
 > its files, at the end of which it would reboot.
 >
 > (FYI: The boot order in the BIOS is set to the RAID array as the first
boot
 > device, followed by the CD drive I am booting from, with no other boot
 > devices specified after that.)
 >
 > The PC would reboot then show a "A Disk Read Error Occurred, Press
 > Ctrl+Alt+Del to Restart" message. I could never get past it. I *could*
 > install XP in a non-RAID single drive situation (even with the Intel RAID
 > controller enabled but without an array setup), but not in RAID.
Migrating
 > to RAID from a single drive would produce the same results.
 >
 > As a last ditch effort, I bought an Adaptec 1210SA SATA RAID PCI
controller.
 > Hooked up the HDDs to the PCI card, disabled the Intel RAID controller,
 > created a RAID 0 array with the Adaptec card and followed the same path to
 > install XP as I did before.
 >
 > This time, XP booted! It actually booted using the Adaptec PCI card, then
 > continued its install process. Yet, using the exact same procedure for
the
 > Intel RAID controller, XP refused to boot after the first part of the XP
 > installation.
 >
 > My question is, has anyone ever heard of a RAID controller being
 > incompatible with certain make/model of HDDs? This is obviously the case,
 > otherwise the drives would fail under the Adaptec card. Yet, the Intel
RAID
 > controller worked fine with a pair of Seagate 120GB SATA drives I used to
 > have.
 >
 > @drian.

I setup a RAID 1 array instead, something I hadn't tried. So naturally I
had a 33.5GB disk after creating the array. I went through the process of
installing XP, the first part. After booting (the point where the BIOS
would give me the Disk Read Error message), I seen this on the Intel RAID
information:

ID: 0
Name: RaptorRAID
Level: RAID1(mirror)
Strip: N/A
Size: 33.5GB
Status: Degraded
Bootable: N/A

(the following two blocks are sub-entries from the above line block)

ID: N/A
Name: WDC WD360GD-75GH
Level: 634 (partial serial number of drive)
Strip: Port 0
Size: 33.5GB
Status: Error Occurrd
Bootable: N/A

ID: N/A
Name: WDC WD360GD-75GH
Level: 560 (serial number of drive)
Strip: Port 1
Size: 33.5GB
Status: Normal
Bootable: N/A

Ah ha! All I did was run through the first part of the XP install. So,
maybe SATA Port 0 of the M/B is faulty with regard to RAID. So I downed the
PC, switched the cables going into each port. If the hard-drive is faulty,
then the "Error Occurrd" would move.

After switching cables, then installing the first part of XP, I got this:

ID: 0
Name: RaptorRAID
Level: RAID1(mirror)
Strip: N/A
Size: 33.5GB
Status: Degraded
Bootable: N/A

(the following two blocks are sub-entries from the above line block)

ID: N/A
Name: WDC WD360GD-75GH
Level: 560 (partial serial number of drive)
Strip: Port 0
Size: 33.5GB
Status: Error Occurrd
Bootable: N/A

ID: N/A
Name: WDC WD360GD-75GH
Level: 634 (serial number of drive)
Strip: Port 1
Size: 33.5GB
Status: Normal
Bootable: N/A

Note the serial number of the drive has changed, but the "Error Occurrd" has
not moved with the drive serial number, meaning the drives are OK. I assume
that RAID functionality on SATA Port 0 is defunct, no longer works
correctly. I'm not sure what the actual meaning of "Error Occurrd" is, I'd
like to see more detail.

Anyway, this gets me a step closer.

@drian.<!-- ~MESSAGE_AFTER~ -->
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nospam

External


Since: Nov 07, 2003
Posts: 15



(Msg. 7) Posted: Mon Nov 10, 2003 3:46 am
Post subject: Re: Incompatible RAID controller? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Slash" <slash3.TakeThisOut@geocities.com> wrote in message
news:pforqvoshss6n6gpmm2eb9dbkid2c0id9u@4ax.com...
 > I had it happen briefly on a Promise 20276 (Onboard "MBFastTrak133
 > Lite") controller that was running two 120GB Seagates in RAID 0,
 > though unfortunately I have no idea what I did to correct it, since I
 > was in the midst of wrestling with several system problems at that
 > particular time. Same message, about the read error. Wish I could
 > help, but at least I can say that people aren't going insane - it
 > really does exist. Smile

LOL! Oh yes. If you search for "disk read error" on the newsgroups, you'll
see a few people with the same problem.

@drian.<!-- ~MESSAGE_AFTER~ -->
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nospam

External


Since: Nov 07, 2003
Posts: 15



(Msg. 8) Posted: Tue Nov 11, 2003 2:01 am
Post subject: Re: Incompatible RAID controller? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Eric Gisin" <ericg.TakeThisOut@10.11.12.13> wrote in message
news:bon0u4020kp@enews4.newsguy.com...
 > I did some searching on "disk read error ...". There is only one MS KB
article
 > that seems to apply:
<font color=purple> > <a style='text-decoration: underline;' href="http://support.microsoft.com/default.aspx?scid=kb;en-us;240672</font" target="_blank">http://support.microsoft.com/default.aspx?scid=kb;en-us;240672</font</a>>

Yes, I read that one too.

 > Google groups has a few messages related to this setup problem on Win
2K/XP,
 > with no clues.

Same here. I even e-mailed a few people with the problem, I didn't really
guage any clues from them.

 > It does seem to be a logical problem, not physical read error. I suspect
the
 > disk geometry is getting mangled. Try deleting all partitions in DOS, then
 > "fdisk /mbr".
 >
 > Running setup from CD with no HD partitions is always a good idea. If you
 > still get the error, dump the partition table from DOS and post it.
 >
 > There could be a bad sector in the first hundred of your RAID array, but I
 > would think they should be reallocated when setup writes them.

Well, I suspect the motherboard. As when I setup a RAID 1 array, I get
"Error Occurrd" on Port 0. Even when I switch cables going into the ports
on the M/B, the error stays on the same line.

Last night was the topper, I enabled RAID in the BIOS, booted and the RAID
BIOS screen never showed! It flat refused to even come up, so I couldn't
create an array. It sounds like the M/B is slowly going faulty.

All this is made evident by the fact the Adaptec RAID controller works
flawlessly, in both RAID 0 and RAID 1.

I called Intel and they want the board first, and will send a new one out
two b/days later. Of course, I forgot to ask them, is the board they send a
new one or repaired? Anyway, I'll find out.

@drian.<!-- ~MESSAGE_AFTER~ -->
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