Minolta customer service nightmare

Thanks!

Frank


"Peri" <nospamforperi.TakeThisOut@optonline.net> wrote in message
news:ilaEb.262511$655.47664205@news4.srv.hcvlny.cv.net...
 > Frank, try this:
 >
 > Konica Minolta Photo Imaging U.S.A., Inc.
 > Camera Division
 > 725 Darlington Avenue
 > Mahwah, NJ 07430
 > Phone: 201.574.4000
 >
 > Good luck!
 >
 > ~ Peri
 >
 > Frank wrote:
  > > What a disaster Minolta customer service is. I wish I had saved my
money
  > > and bought a Canon, or anything else.
  > >
  > > My camera has been in and out of Minolta's repair two times, and is back
in
  > > right now. Guess what... the repair folks were the ones who screwed it
up.
  > > They finally told me that they would replace the camera, but only with
  > > another USED one!
  > >
  > > I will never purchase another Minolta product, and I suggest you do
  > > likewise.
  > >
  > > If you are interested in more details on this mess, along with sample
  > > pictures of the latest issue, look here:
  > >
<font color=green>  > > <a style='text-decoration: underline;' href="http://mywebpages.comcast.net/a.wirtz12/minolta/Minolta.html</font" target="_blank">http://mywebpages.comcast.net/a.wirtz12/minolta/Minolta.html</font</a>>
  > >
  > >
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Minolta customer service nightmare 

"Frank" <nmshooter1(nospam)@comcast.net> wrote in message
news:R6-dnYqkD6fNIXyi4p2dnA@comcast.com...
 > Thanks!
 >
 > Frank
 >
 >
 > "Peri" <nospamforperi.TakeThisOut@optonline.net> wrote in message
 > news:ilaEb.262511$655.47664205@news4.srv.hcvlny.cv.net...
  > > Frank, try this:
  > >
  > > Konica Minolta Photo Imaging U.S.A., Inc.
  > > Camera Division
  > > 725 Darlington Avenue
  > > Mahwah, NJ 07430
  > > Phone: 201.574.4000
  > >
  > > Good luck!
  > >
  > > ~ Peri
  > >
  > > Frank wrote:
   > > > What a disaster Minolta customer service is. I wish I had saved my
 > money
   > > > and bought a Canon, or anything else.
   > > >
   > > > My camera has been in and out of Minolta's repair two times, and is
back
 > in
   > > > right now. Guess what... the repair folks were the ones who screwed
it
 > up.
   > > > They finally told me that they would replace the camera, but only with
   > > > another USED one!
   > > >
   > > > I will never purchase another Minolta product, and I suggest you do
   > > > likewise.
   > > >
   > > > If you are interested in more details on this mess, along with sample
   > > > pictures of the latest issue, look here:
   > > >
<font color=brown>   > > > <a style='text-decoration: underline;' href="http://mywebpages.comcast.net/a.wirtz12/minolta/Minolta.html</font" target="_blank">http://mywebpages.comcast.net/a.wirtz12/minolta/Minolta.html</font</a>>
   > > >
   > > >
  > >
 >
 >


Wow.. I am glad saw this, and also cheched out your link.. I was seriously
considering Minolta s414 or the Canon A70.. I have also read the reviews on
the Minolta , which gave them 2 thumbs up, but i've read somewhere else that
their Customer support is basically 2 thumbs up in the lower body region
.
I think i'll go with the Canon A70. Oh btw.. i've seen people who have had
problems with vendors , writing to PcWorld.com and letting them go to bat
for you.. just a thought..
Hope you can that problem resolved.

Rob.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Minolta customer service nightmare 

Thanks! I'm glad I was able to steer someone away from the minolta problems
that I have had. I just heard today that they are shipping my repaired unit
/ replacement unit back to me. I am incredibly exasperated with these folks
and at this point am willing to write this off.

Regards,

frank
"Rob >" <Rob <cheapynospamsneakers.TakeThisOut@hotmail.com> wrote in message
news:6xuEb.134$X04.9183@news20.bellglobal.com...
 >
 >
 > Wow.. I am glad saw this, and also cheched out your link.. I was seriously
 > considering Minolta s414 or the Canon A70.. I have also read the reviews
on
 > the Minolta , which gave them 2 thumbs up, but i've read somewhere else
that
 > their Customer support is basically 2 thumbs up in the lower body region
 > .
 > I think i'll go with the Canon A70. Oh btw.. i've seen people who have had
 > problems with vendors , writing to PcWorld.com and letting them go to bat
 > for you.. just a thought..
 > Hope you can that problem resolved.
 >
 > Rob.
 >
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Minolta customer service nightmare 

Just a thought, Frank, but have you thought about disputing the charge for the
camera with your credit card company? I put just about everything on my Amex
Optima, and anytime I've had a problem with a merchant I've found them to be
VERY good about crediting me back the cost of the item until the issue is resolved.

~ Peri

Frank wrote:

 > Thanks! I'm glad I was able to steer someone away from the minolta problems
 > that I have had. I just heard today that they are shipping my repaired unit
 > / replacement unit back to me. I am incredibly exasperated with these folks
 > and at this point am willing to write this off.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Minolta customer service nightmare