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External
Since: Aug 30, 2007
Posts: 5
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(Msg. 1) Posted: Thu Aug 30, 2007 11:05 pm
Post subject: Refurbished PC, ethernet problems. Help!
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Just got a Gateway GT5026E, running Windows XP, and I can't get
online. My ethernet port on the pc is lit, and my modem Internet and
ethernet lights are on. When I try to get online, I get "This page
cannot be displayed." IPCONFIG cmd says "ethernet adapter Local Area
Connection: Media state.....: media disconnected."The Network
Connections icon tells me "network cable unplugged." The same ethernet
cable worked fine on my old computer a week ago, and my laptop (using
wireless connection) is working fine.
Please tell me this might be a simple fix and I don't need to return
the computer or try and solder in a new jack....
PS My ISP tech support help was absolutely useless. |
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External
Since: Jun 09, 2007
Posts: 7
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(Msg. 2) Posted: Thu Aug 30, 2007 11:05 pm
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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julie.carpenter4.TakeThisOut@gmail.com wrote:
> Just got a Gateway GT5026E, running Windows XP, and I can't get
> online. My ethernet port on the pc is lit, and my modem Internet and
> ethernet lights are on. When I try to get online, I get "This page
> cannot be displayed." IPCONFIG cmd says "ethernet adapter Local Area
> Connection: Media state.....: media disconnected."The Network
> Connections icon tells me "network cable unplugged." The same ethernet
> cable worked fine on my old computer a week ago, and my laptop (using
> wireless connection) is working fine.
>
> Please tell me this might be a simple fix and I don't need to return
> the computer or try and solder in a new jack....
>
> PS My ISP tech support help was absolutely useless.
>
Your NIC is not functioning. Go into the device manager and see if it is
OK or if there's a yellow exclamation point. If it;s not OK try
uninstalling it and reboot and let windows rediscover it. |
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External
Since: Aug 30, 2007
Posts: 5
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(Msg. 3) Posted: Thu Aug 30, 2007 11:32 pm
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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On Aug 30, 4:22 pm, Pen <nos....DeleteThis@nospam.com> wrote:
> julie.carpent....DeleteThis@gmail.com wrote:
> > Just got a Gateway GT5026E, running Windows XP, and I can't get
> > online. My ethernet port on the pc is lit, and my modem Internet and
> > ethernet lights are on. When I try to get online, I get "This page
> > cannot be displayed." IPCONFIG cmd says "ethernet adapter Local Area
> > Connection: Media state.....: media disconnected."The Network
> > Connections icon tells me "network cable unplugged." The same ethernet
> > cable worked fine on my old computer a week ago, and my laptop (using
> > wireless connection) is working fine.
>
> > Please tell me this might be a simple fix and I don't need to return
> > the computer or try and solder in a new jack....
>
> > PS My ISP tech support help was absolutely useless.
>
> Your NIC is not functioning. Go into the device manager and see if it is
> OK or if there's a yellow exclamation point. If it;s not OK try
> uninstalling it and reboot and let windows rediscover it.
Opened Device Manager...where would I find the NIC listed? Don't see
it. Sorry -- I'm not a hardware person. >> Stay informed about: Refurbished PC, ethernet problems. Help! |
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External
Since: Aug 30, 2007
Posts: 5
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(Msg. 4) Posted: Thu Aug 30, 2007 11:59 pm
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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External
Since: Aug 30, 2007
Posts: 5
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(Msg. 5) Posted: Fri Aug 31, 2007 12:01 am
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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On Aug 30, 4:59 pm, julie.carpent....RemoveThis@gmail.com wrote:
> It isn't showing under my DM. I tried installing it into a different
> slot and it recognizes new hardware when booting up -- installed
> drivers, etc. Still not showing in DM. Could it be the pc and not the
> card?
Hey -- after another reboot, it's showing in the device manager. Now
what? >> Stay informed about: Refurbished PC, ethernet problems. Help! |
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External
Since: Jan 03, 2004
Posts: 6145
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(Msg. 6) Posted: Fri Aug 31, 2007 12:01 am
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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On Fri, 31 Aug 2007 00:01:30 -0000,
julie.carpenter4.RemoveThis@gmail.com wrote:
>On Aug 30, 4:59 pm, julie.carpent....RemoveThis@gmail.com wrote:
>> It isn't showing under my DM. I tried installing it into a different
>> slot and it recognizes new hardware when booting up -- installed
>> drivers, etc. Still not showing in DM. Could it be the pc and not the
>> card?
>
>Hey -- after another reboot, it's showing in the device manager. Now
>what?
Well... does it work now?
If you still have no networking working, do an IPCONFIG
again and see what that says. Unless I overlooked it, we
don't know about the rest of your network topology so we
don't know exactly how the variables in IPCONFIG should
look, but regardless you should at least be able to ping
that system (IP #) from itself, and if in same range as some
other device, ping and/or access other devices. Given a
router or modem upstream, there should be more changed in
IPCONFIG to designate these things like perhaps a Gateway
IP# and DNS numbers. >> Stay informed about: Refurbished PC, ethernet problems. Help! |
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External
Since: Aug 30, 2007
Posts: 5
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(Msg. 7) Posted: Fri Aug 31, 2007 2:11 am
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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External
Since: Dec 05, 2005
Posts: 43
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(Msg. 8) Posted: Fri Aug 31, 2007 2:51 am
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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julie.carpenter4.RemoveThis@gmail.com wrote:
> Just got a Gateway GT5026E, running Windows XP, and I can't get
> online. My ethernet port on the pc is lit, and my modem Internet and
> ethernet lights are on. When I try to get online, I get "This page
> cannot be displayed." IPCONFIG cmd says "ethernet adapter Local Area
> Connection: Media state.....: media disconnected."The Network
> Connections icon tells me "network cable unplugged." The same ethernet
> cable worked fine on my old computer a week ago, and my laptop (using
> wireless connection) is working fine.
>
> Please tell me this might be a simple fix and I don't need to return
> the computer or try and solder in a new jack....
>
> PS My ISP tech support help was absolutely useless.
>
Anytime I have a connection problem, I move to a command window,
and I try to ping my provider or ping google with..
> PING WWW.PLANET.NL
OR
> PING WWW.GOOGLE.NL
If that works out correctly, my browser has a problem,
but if it does not, my connection has a serious problem.
In that case, check your wires, start phoning your provider,
or buy a new router/pay rent to a new provider/buy a new computer.
If all that doesnt get your connection up, start looking for a new hobby.   >> Stay informed about: Refurbished PC, ethernet problems. Help! |
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External
Since: Jul 04, 2005
Posts: 18
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(Msg. 9) Posted: Sun Sep 02, 2007 12:30 pm
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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julie.carpenter4.DeleteThis@gmail.com wrote:
> Just got a Gateway GT5026E, running Windows XP, and I can't get
> online. My ethernet port on the pc is lit, and my modem Internet and
> ethernet lights are on. When I try to get online, I get "This page
> cannot be displayed." IPCONFIG cmd says "ethernet adapter Local Area
> Connection: Media state.....: media disconnected."The Network
> Connections icon tells me "network cable unplugged." The same ethernet
> cable worked fine on my old computer a week ago, and my laptop (using
> wireless connection) is working fine.
>
> Please tell me this might be a simple fix and I don't need to return
> the computer or try and solder in a new jack....
>
> PS My ISP tech support help was absolutely useless.
>
Shut down your computer, Router and Modem. Wait 1 minute and reboot the
modem. As soon as all the lights are on for the modem then plug the
router back in. Last start your computer up.
Tim >> Stay informed about: Refurbished PC, ethernet problems. Help! |
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External
Since: Jun 26, 2006
Posts: 15
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(Msg. 10) Posted: Sun Sep 02, 2007 3:36 pm
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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Plato wrote:
> NEVER buy a Refurbished PC as it was returned to the vendor because it
> had a problem. The vendow will not fix the problem, they will just sell
> the same pc again hoping that the buyer wont return it again.
That's not the experience I've had. I've purchased several machines
direct from Dell Outlet or Dell Outlet on Ebay and only once had a problem.
In that case, they were unable to fix the fan speed controller so
replaced with a brand new PC of better specification.
Alex >> Stay informed about: Refurbished PC, ethernet problems. Help! |
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External
Since: Dec 18, 2006
Posts: 4
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(Msg. 11) Posted: Wed Sep 05, 2007 6:52 pm
Post subject: Re: Refurbished PC, ethernet problems. Help! [Login to view extended thread Info.]
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julie.carpenter4.TakeThisOut@gmail.com wrote in
news:1188515116.416612.152840@q5g2000prf.googlegroups.com:
> Please tell me this might be a simple fix and I don't need to
> return the computer or try and solder in a new jack....
>
> PS My ISP tech support help was absolutely useless.
>
Take it back, the NIC is burned out.
Adam >> Stay informed about: Refurbished PC, ethernet problems. Help! |
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