Samsung SyncMaster 215TW

anyone thinking of getting one of these just a little advice.

The monitor screen is fantastic but...............the stand is very poor
under its handsome facade .

I have had mine for a number of months now, from new, and had cause to
adjust it from its regular vertical mode to a slight tilt up. It has only a
limited tilt but it would do nothing but flop back to vertical. The
mechanism is very loose considering the monitor itself is very heavy.

A while back I moved the screen to the A4 position and must admit at that
time it was very stiff to raise to its max height and then rotate.

Last night I stripped down the stand to reveal the 'engineering'. Being a
mechanical engineer myself I was appalled at the quality of the hardware
hidden behind the smart plastic coverings. Cheap, poor quality zinc alloy
parts that not only rubbed against each other where they should not but one
major part was bent through 45 degrees. This must have been when I attempted
to put it in the A4 mode. The zinc parts are so malleable the bent piece was
easily straightened. After the repair and some mechanical filing of parts
that were in contact with each other I reassembled them.

Once back together it was clear the mechanism, when attempting to rotate the
monitor, would again bend that very same part and to cap it all there is
absolutely no way this stand would be capable of holding this monitor in
anything but its vertical position contrary to what the manual states -5 to
+15 degrees. There is no clutch mechanism to grip the poor hinge
arrangement.

So my comments are repeated a great screen but oh so poorly made non
functional stand.

I just might call on that 3 year warranty but no doubt they will turn me
down due to my disassembling the parts.

dj

"Yes Baby" <2468 RemoveThis @never2latebtinternet.com> wrote in message
news:EbWdndpKn-zveBDbnZ2dnUVZ8s6gnZ2d@bt.com...
> anyone thinking of getting one of these just a little advice.
>
> The monitor screen is fantastic but...............the stand is very poor
> under its handsome facade .
>
> I have had mine for a number of months now, from new, and had cause to
> adjust it from its regular vertical mode to a slight tilt up. It has only
> a limited tilt but it would do nothing but flop back to vertical. The
> mechanism is very loose considering the monitor itself is very heavy.
>
> A while back I moved the screen to the A4 position and must admit at that
> time it was very stiff to raise to its max height and then rotate.
>
> Last night I stripped down the stand to reveal the 'engineering'. Being a
> mechanical engineer myself I was appalled at the quality of the hardware
> hidden behind the smart plastic coverings. Cheap, poor quality zinc alloy
> parts that not only rubbed against each other where they should not but
> one major part was bent through 45 degrees. This must have been when I
> attempted to put it in the A4 mode. The zinc parts are so malleable the
> bent piece was easily straightened. After the repair and some mechanical
> filing of parts that were in contact with each other I reassembled them.
>
> Once back together it was clear the mechanism, when attempting to rotate
> the monitor, would again bend that very same part and to cap it all there
> is absolutely no way this stand would be capable of holding this monitor
> in anything but its vertical position contrary to what the manual
> states -5 to +15 degrees. There is no clutch mechanism to grip the poor
> hinge arrangement.
>
> So my comments are repeated a great screen but oh so poorly made non
> functional stand.
>
> I just might call on that 3 year warranty but no doubt they will turn me
> down due to my disassembling the parts.
>
> dj
>
>
>

well Samsung did good...............replacement monitor arrived today and
stand working 100%

monitor appears just as good as last.

dj