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How to recover a crashed laptop hard disk (windows NTFS)

 
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Erica Eshoo

External


Since: Nov 02, 2007
Posts: 11



(Msg. 1) Posted: Fri Nov 02, 2007 9:41 pm
Post subject: How to recover a crashed laptop hard disk (windows NTFS)
Archived from groups: comp>sys>ibm>pc>hardware>storage, others (more info?)

Does anyone know of freeware which can diagnose & recognize an already
crashed hard disk on an IBM laptop?

My kid's IBM laptop hard disk "stopped working" (it had been making noise,
he said).
- The IBM laptop would not boot no matter what I tried
- I put the laptop hard disk in a different working laptop - same thing
- In a 2nd IBM laptop as a 2nd disk - it still wasn't recognized.
(Even though it was a second disk in a second bay, the good laptop would
not boot, saying "Operating System not found" even though it was clearly
the second disk.)

I figured I'd see if I could be a hero and save his lost photos and email.

After googling, I bought a Vantec "SATA/IDE to USB 2.0 Adapter" and
connected the crashed laptop IDE hard disk to the USB port of a second
(good) laptop. The hard disk would not be seen, even when I used the WinXP
"Disk Management" utility found by right-clicking on My Computer. (A second
hard disk worked fine so I know the Vantec IDE-to-USB adapter was working.)

After googling some more, and with the laptop 2.5" IDE hard disk externally
tied to the USB port of a good computer, I tried using the TestDisk &
PhotoRec 6.9-WIP, Data Recovery freeware (from
http://www.cgsecurity.org/wiki/TestDisk_Download) - but "TestDisk" also did
not see the hard disk attached to the USB port via the Vantec adapter.

Googling some more, I downloaded PCWorld's "Recover Data for Fat & NTFS"
shareware at
"http://www.pcworld.com/downloads/file/fid,66229-order,1-page,1/description.html

At least this program recognized the good disk (disk 0) and the bad disk
attached to the Vantec IDE-to-USB adapter (disk 1) - but PCWorld's program
said the crashed hard disk was zero size:
- Physical Disk Number: 1
- Model: USB Device
- Media Type: Fixed hard disk media
- Cylinder: 0
- Head: 0
- Sectors Per Track: 0
- Disk Size: 0MB

And, when I tried to recover data, PCWorld's Recover Data program said
"Encountered Bad Sector(s) while reading disk."

Digging further, I found PC Magazine recommended PC Inspector
(http://pcmag.ph/hard-disk/recovering-from-a-hard-disk-crash/) for freeware
hard disk recovery after crashes.

I even put the hard drive in a zip-lock bag in the freezer (based on google
results) but nothing changed when I repeated the tests.

QUESTION:
What hard-drive crash-recovery WinXP freeware do you recommend which will
diagnose a hard drive and perhaps recover some of the lost files?

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mscotgrove

External


Since: Oct 09, 2007
Posts: 4



(Msg. 2) Posted: Sat Nov 03, 2007 2:40 am
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

I think you will find that most, if not all software only recovery
programs, will require the operating system to detect your drive as a
physical drive. I know this is the way I have written CnW Recovery.
Once software get get a handle on the drive, it can access sectors, or
attempt to access sectors, and then recover logical data. If it cannot
see the drive, then it cannot start.

There are also limitations when using a USB caddy, for instance it is
not possible to access S.M.A.R.T data using USB.

With specialised hardware and software, it is possible to diagnose the
problem further.

The suggestion of getting a replacement controller board is very
unlikely to help as all boards store details of the drive defects etc
that would need to be copied, recreated.

A specialist company is probably the only way forward. In the furture,
backups should be investigated!!

Michael
www.cnwrecovery.com

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Freeware

External


Since: Nov 03, 2007
Posts: 1



(Msg. 3) Posted: Sat Nov 03, 2007 6:22 am
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Erica Eshoo" wrote:
> Does anyone know of freeware which can diagnose & recognize an already
> crashed hard disk on an IBM laptop?

> very long post snipped <

> QUESTION:
> What hard-drive crash-recovery WinXP freeware do you recommend which will
> diagnose a hard drive and perhaps recover some of the lost files?

You may be able to download a diagnostic program specific to the brand of
hard drive (from the manufacturer's website), or you could try one of the
hard disk diagnostic tools on the Ultimate Boot CD:
http://www.ultimatebootcd.com/index.html

However, as your drive isn't being recognised and read then it could be that
freeware or paid for diagnostic software will not help in the circumstances.
I hope I am wrong and that someone else can give you some hope. I suspect
that you might be looking at using a commercial data recovery service.

If the fault is on the hard drive circuit board, and you can replace it with
a working board for that drive, then that might give you access to the data.
But if the fault is inside the drive then I suspect that the situation is
hopeless.

I am not an expert in data recovery or anything else.
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Richard

External


Since: Jun 06, 2007
Posts: 1



(Msg. 4) Posted: Sat Nov 03, 2007 10:53 am
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Erica Eshoo wrote:
> Does anyone know of freeware which can diagnose & recognize an already
> crashed hard disk on an IBM laptop?
>
> My kid's IBM laptop hard disk "stopped working" (it had been making noise,
> he said).
> - The IBM laptop would not boot no matter what I tried
> - I put the laptop hard disk in a different working laptop - same thing
> - In a 2nd IBM laptop as a 2nd disk - it still wasn't recognized.
> (Even though it was a second disk in a second bay, the good laptop would
> not boot, saying "Operating System not found" even though it was clearly
> the second disk.)
>
> I figured I'd see if I could be a hero and save his lost photos and email.
>
> After googling, I bought a Vantec "SATA/IDE to USB 2.0 Adapter" and
> connected the crashed laptop IDE hard disk to the USB port of a second
> (good) laptop. The hard disk would not be seen, even when I used the WinXP
> "Disk Management" utility found by right-clicking on My Computer. (A second
> hard disk worked fine so I know the Vantec IDE-to-USB adapter was working.)
>
> After googling some more, and with the laptop 2.5" IDE hard disk externally
> tied to the USB port of a good computer, I tried using the TestDisk &
> PhotoRec 6.9-WIP, Data Recovery freeware (from
> http://www.cgsecurity.org/wiki/TestDisk_Download) - but "TestDisk" also did
> not see the hard disk attached to the USB port via the Vantec adapter.
>
> Googling some more, I downloaded PCWorld's "Recover Data for Fat & NTFS"
> shareware at
> "http://www.pcworld.com/downloads/file/fid,66229-order,1-page,1/description.html
>
> At least this program recognized the good disk (disk 0) and the bad disk
> attached to the Vantec IDE-to-USB adapter (disk 1) - but PCWorld's program
> said the crashed hard disk was zero size:
> - Physical Disk Number: 1
> - Model: USB Device
> - Media Type: Fixed hard disk media
> - Cylinder: 0
> - Head: 0
> - Sectors Per Track: 0
> - Disk Size: 0MB
>
> And, when I tried to recover data, PCWorld's Recover Data program said
> "Encountered Bad Sector(s) while reading disk."
>
> Digging further, I found PC Magazine recommended PC Inspector
> (http://pcmag.ph/hard-disk/recovering-from-a-hard-disk-crash/) for freeware
> hard disk recovery after crashes.
>
> I even put the hard drive in a zip-lock bag in the freezer (based on google
> results) but nothing changed when I repeated the tests.
>
> QUESTION:
> What hard-drive crash-recovery WinXP freeware do you recommend which will
> diagnose a hard drive and perhaps recover some of the lost files?

Didn't notice anybody mentioning PC Inspector...

http://www.snapfiles.com/get/pcinspector.html

Good Luck!
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Don Kirkman

External


Since: Nov 03, 2007
Posts: 2



(Msg. 5) Posted: Sat Nov 03, 2007 1:27 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It seems to me I heard somewhere that mscotgrove.DeleteThis@aol.com wrote in
article <1194082859.375714.186870.DeleteThis@y42g2000hsy.googlegroups.com>:

>I think you will find that most, if not all software only recovery
>programs, will require the operating system to detect your drive as a
>physical drive. I know this is the way I have written CnW Recovery.
>Once software get get a handle on the drive, it can access sectors, or
>attempt to access sectors, and then recover logical data. If it cannot
>see the drive, then it cannot start.

>There are also limitations when using a USB caddy, for instance it is
>not possible to access S.M.A.R.T data using USB.

>With specialised hardware and software, it is possible to diagnose the
>problem further.

>The suggestion of getting a replacement controller board is very
>unlikely to help as all boards store details of the drive defects etc
>that would need to be copied, recreated.

>A specialist company is probably the only way forward. In the furture,
>backups should be investigated!!

That's my feeling, too. It's probable, but not guaranteed, that at
least some, hopefully all, of the data remains on the disk. Most
recovery programs need some of the disk parameters to locate the data.
The specialist companies have other ways, such as direct reading of the
disk, to work around that.

Several years ago I recovered large amounts of lost data from my crashed
hard disk using GetDataBack, a pay-for with versions for FAT and NTFS
systems. I would NOT recommend trying it unless you can be satisfied
with only recovering parts of your data (I estimate I got about 85% to
90% back) AND simply cannot afford the cost of a specialist company.

GetDataBack scans the media directly, comparing against patterns that
indicate usable data, assembles what it finds, and makes it readable for
the user's decision on final recovery. The process takes time, a lot of
user involvement, and a willingness to fail. Not a happy option, but it
salvaged a lot of my personal data that I would not have been able to
recover from any other source.

Here's a segment from the Help in the program itself; it gives some idea
of what's involved: [www.runtime.org]

[Start]
GetDataBack will help you retrieve your files if the hard drive's
partition table, boot record, FAT, or root directory have been damaged
by a virus, accidental deletion, formatting, disk or power failure.

GetDataBack can even recover your data when the drive is no longer
recognized by Windows. It can likewise be used even if all directory
information - not just the root directory - is missing.

Advanced algorithms will make sure that all directories and
subdirectories are put together as they were, and that long file names
are reconstructed correctly. GetDataBack works on a partition level. It
restores one partition at a time.
[End]

There may be other programs that also scan the media directly; ISTM I've
used a similar one in the past, but that one is off my system now (too
many system and HD changes have gone under the bridge since then).

I want to stress that I'm not *recommending* going this route, but
simply letting you know there may be viable alternatives to solve your
problem.
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mscotgrove

External


Since: Oct 09, 2007
Posts: 4



(Msg. 6) Posted: Sat Nov 03, 2007 1:35 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Nov 3, 8:27 pm, Don Kirkman <dons....TakeThisOut@wavecable.com> wrote:
> It seems to me I heard somewhere that mscotgr....TakeThisOut@aol.com wrote in
> article <1194082859.375714.186....TakeThisOut@y42g2000hsy.googlegroups.com>:
>
>
> Several years ago I recovered large amounts of lost data from my crashed
> hard disk using GetDataBack, a pay-for with versions for FAT and NTFS
> systems. I would NOT recommend trying it unless you can be satisfied
> with only recovering parts of your data (I estimate I got about 85% to
> 90% back) AND simply cannot afford the cost of a specialist company.
>
> GetDataBack scans the media directly, comparing against patterns that
> indicate usable data, assembles what it finds, and makes it readable for
> the user's decision on final recovery. The process takes time, a lot of
> user involvement, and a willingness to fail. Not a happy option, but it
> salvaged a lot of my personal data that I would not have been able to
> recover from any other source.
>
> Here's a segment from the Help in the program itself; it gives some idea
> of what's involved: [www.runtime.org]
>
> [Start]
> GetDataBack will help you retrieve your files if the hard drive's
> partition table, boot record, FAT, or root directory have been damaged
> by a virus, accidental deletion, formatting, disk or power failure.
>
> GetDataBack can even recover your data when the drive is no longer
> recognized by Windows. It can likewise be used even if all directory
> information - not just the root directory - is missing.
>
> Advanced algorithms will make sure that all directories and
> subdirectories are put together as they were, and that long file names
> are reconstructed correctly. GetDataBack works on a partition level. It
> restores one partition at a time.
> [End]
>
> There may be other programs that also scan the media directly; ISTM I've
> used a similar one in the past, but that one is off my system now (too
> many system and HD changes have gone under the bridge since then).
>
> I want to stress that I'm not *recommending* going this route, but
> simply letting you know there may be viable alternatives to solve your
> problem.


GetDataBack works in a similar way to my CnW Recovery. It must have
access to the physical drive to read sectors. As I understand it, this
drive is not seen in any way by the PC, thus it is not possible to
read a sector. If you cannot get the PC to open a handle for instance
\\.\PhysicalDrive2 then one cannot read any data, and thus not do any
recovery.

It is a hardware issue.

Michael
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John Corliss

External


Since: Oct 03, 2005
Posts: 20



(Msg. 7) Posted: Sat Nov 03, 2007 2:45 pm
Post subject: *CROSSPOST ALERT* Re: How to recover a crashed laptop hard disk (windows [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Erica Eshoo wrote:
> Does anyone know of freeware which can diagnose & recognize an already
> (snipped)

Just letting people know so that they can decide fairly whether or not
they want to post to another group.

--
John Corliss BS206. I try not to reply to trolls like Andy Mabbett,
Hummingbird or proteanthread.
Because of Googlespam, I use NFilter to block all Google Groups
posts from being displayed in my news reader.
No ad, cd, commercial, cripple, demo, dotnet, nag, share, spy,
time-limited, trial or web wares OR warez for me, please.
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Arno Wagner

External


Since: Nov 07, 2003
Posts: 1692



(Msg. 8) Posted: Sat Nov 03, 2007 4:24 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In comp.sys.ibm.pc.hardware.storage Erica Eshoo <evesunflor.TakeThisOut@sbcglobal.net> wrote:
> Does anyone know of freeware which can diagnose & recognize an already
> crashed hard disk on an IBM laptop?

> My kid's IBM laptop hard disk "stopped working" (it had been making noise,
> he said).
> - The IBM laptop would not boot no matter what I tried
> - I put the laptop hard disk in a different working laptop - same thing
> - In a 2nd IBM laptop as a 2nd disk - it still wasn't recognized.
> (Even though it was a second disk in a second bay, the good laptop would
> not boot, saying "Operating System not found" even though it was clearly
> the second disk.)

> I figured I'd see if I could be a hero and save his lost photos and email.

> After googling, I bought a Vantec "SATA/IDE to USB 2.0 Adapter" and
> connected the crashed laptop IDE hard disk to the USB port of a second
> (good) laptop. The hard disk would not be seen, even when I used the WinXP
> "Disk Management" utility found by right-clicking on My Computer. (A second
> hard disk worked fine so I know the Vantec IDE-to-USB adapter was working.)

> After googling some more, and with the laptop 2.5" IDE hard disk externally
> tied to the USB port of a good computer, I tried using the TestDisk &
> PhotoRec 6.9-WIP, Data Recovery freeware (from
> http://www.cgsecurity.org/wiki/TestDisk_Download) - but "TestDisk" also did
> not see the hard disk attached to the USB port via the Vantec adapter.

> Googling some more, I downloaded PCWorld's "Recover Data for Fat & NTFS"
> shareware at
> "http://www.pcworld.com/downloads/file/fid,66229-order,1-page,1/description.html

> At least this program recognized the good disk (disk 0) and the bad disk
> attached to the Vantec IDE-to-USB adapter (disk 1) - but PCWorld's program
> said the crashed hard disk was zero size:
> - Physical Disk Number: 1
> - Model: USB Device
> - Media Type: Fixed hard disk media
> - Cylinder: 0
> - Head: 0
> - Sectors Per Track: 0
> - Disk Size: 0MB

> And, when I tried to recover data, PCWorld's Recover Data program said
> "Encountered Bad Sector(s) while reading disk."

> Digging further, I found PC Magazine recommended PC Inspector
> (http://pcmag.ph/hard-disk/recovering-from-a-hard-disk-crash/) for freeware
> hard disk recovery after crashes.

> I even put the hard drive in a zip-lock bag in the freezer (based on google
> results) but nothing changed when I repeated the tests.

> QUESTION:
> What hard-drive crash-recovery WinXP freeware do you recommend which will
> diagnose a hard drive and perhaps recover some of the lost files?


I think your chances are very slim and that physical repair is needed
to recover the data.

Time to teach your kid about backup. The lession that HDDs can fail
should already have been sucessful.

Arno
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bluerhinoceros

External


Since: Nov 03, 2007
Posts: 5



(Msg. 9) Posted: Sat Nov 03, 2007 4:24 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Rod Speed wrote:

>> Since cold operating parameters didn't work, I might try putting the
>> hard disk in a zip-lock bag and heating it, either via the microwave
>
> That wont work, hard drives dont have anything that will absorb microwave energy.

And you could get alarming "lightning" discharges. Smile
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Erica Eshoo

External


Since: Nov 02, 2007
Posts: 11



(Msg. 10) Posted: Sat Nov 03, 2007 4:42 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 3 Nov 2007 16:24:53 GMT, Arno Wagner wrote:
> Time to teach your kid about backup. The lession that HDDs can fail
> should already have been sucessful.

Indeed. He's crying over the loss of his data. I'm trying to be syphathetic
but personally, from an adult standpoint, I'm not too worried about it.
But, it would be nice to recover it so I'll keep trying for a while.

Since cold operating parameters didn't work, I might try putting the hard
disk in a zip-lock bag and heating it, either via the microwave or the oven
or boiling it in the water-tight baggie.

Actually, microwave might be too dangerous as it's metal on the outside so
I'll skip that - but I'll try heating it to change the operating parameters
in the other direction.

Does anyone know the maximum heat a hard disk can take in the oven. I'm
thinking about 212 degrees (pot) or perhaps 250 (oven).

Can a hard disk take 250 degrees?
More importantly, do you think hot works in addition to cold?
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Duncan Di Saudelli

External


Since: Oct 26, 2007
Posts: 2



(Msg. 11) Posted: Sat Nov 03, 2007 5:30 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> Actually, microwave might be too dangerous as it's metal on the outside so
> I'll skip that - but I'll try heating it to change the operating
> parameters
> in the other direction.

Forget the microwave oven. You'll ruin the electronics and possibly the
motor too.

Try warming it to 50 deg C on a radiator or other dry heat.

Beyond that - employ a recovery company , I reckon.

DDS
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Erica Eshoo

External


Since: Nov 02, 2007
Posts: 11



(Msg. 12) Posted: Sat Nov 03, 2007 5:30 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Sat, 3 Nov 2007 17:30:26 -0000, Duncan Di Saudelli wrote:
> Try warming it to 50 deg C on a radiator or other dry heat.

Heh heh. I'm in California. We don't have "radiators". All we have is a
little forced air heater which fits in a corner of the closet which we
almost never turn on. But, I think I can put the hard disk drive in the
oven at about 200 degrees and try again.

> Beyond that - employ a recovery company , I reckon.

I'm not as worried about the data as the kid is. I'm really trying to learn
so I can be ready for the next big one.

I checked recovery prices and they are exhorbitant. That's why I'm looking
for freeware. It would be nice to recover the data but it isn't worth ten
thousand dollars (that's what some companies charged).

So far I've tried (and failed):
1. At 72 degrees F, plug it into the USB (via IDE-to-USB adapter)
2. Cool it to 30 degrees F and plug into the IDE-to-USB adapter
3. PC Inspector File Recovery freeware
4. Recover Data for FAT & NTFS freeware

Did I miss it or is there a recommended freeware crashed disk data recovery
program that can get the data bit by bit out?
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Alfred Einstein

External


Since: Oct 23, 2007
Posts: 3



(Msg. 13) Posted: Sat Nov 03, 2007 5:30 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Erica Eshoo" <evesunflor.RemoveThis@sbcglobal.net> wrote in message
news:Ic4Xi.13984$Pv2.7949@newssvr23.news.prodigy.net...
> On Sat, 3 Nov 2007 17:30:26 -0000, Duncan Di Saudelli wrote:
>> Try warming it to 50 deg C on a radiator or other dry heat.
>
> Heh heh. I'm in California. We don't have "radiators". All we have is a
> little forced air heater which fits in a corner of the closet which we
> almost never turn on. But, I think I can put the hard disk drive in the
> oven at about 200 degrees and try again.
>
>> Beyond that - employ a recovery company , I reckon.
>
> I'm not as worried about the data as the kid is. I'm really trying to
> learn
> so I can be ready for the next big one.

Since you're really more concerned about the next time, then forget about
fixing this drive.

The best way to be ready is to perform backups. If a drive fails, you're out
$50 or so for a replacement drive, but you can recover all of your data
quickly.
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Gary R. Schmidt

External


Since: Nov 03, 2007
Posts: 2



(Msg. 14) Posted: Sat Nov 03, 2007 6:14 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Erica Eshoo wrote:
[SNIP Disk recovery attempts...]

Nothing may work, but before the next try, put the disk inside a plastic
bag, seal it, and put it in the freezer for an hour or two, then *very*
quickly try to recover the data.

Cheers,
Gary B-)

--
______________________________________________________________________________
Armful of chairs: Something some people would not know
whether you were up them with or not
- Barry Humphries
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John

External


Since: Nov 03, 2007
Posts: 1



(Msg. 15) Posted: Sat Nov 03, 2007 6:14 pm
Post subject: Re: How to recover a crashed laptop hard disk (windows NTFS) [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Gary R. Schmidt wrote:
> Erica Eshoo wrote:
> [SNIP Disk recovery attempts...]
>
> Nothing may work, but before the next try, put the disk inside a plastic
> bag, seal it, and put it in the freezer for an hour or two, then *very*
> quickly try to recover the data.
>
> Cheers,
> Gary B-)
>

Did you not read the second to last sentence of the original post?

John.
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