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sk41g rebate problems - anyone else?

 
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ldg

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Since: Sep 08, 2003
Posts: 3



(Msg. 1) Posted: Mon Sep 08, 2003 5:02 pm
Post subject: sk41g rebate problems - anyone else?
Archived from groups: alt>comp>periphs>mainboard>shuttle (more info?)

I built an sk41g for my daughter earlier this year for her birthday.
I told her she could have the rebate money if she put in the
paperwork. So she sent the form in with the receipts and so forth for
a $30 rebate.

What came back was a coupon for $60 only redeemable on their website.
To make things worse, it looked like a check, so she tried to deposit
it. Since there's nothing available from their website she'd like to
buy, the whole rebate deal seems like a big swindle.

Has anyone else run into this?

Regards,
Larry

 >> Stay informed about: sk41g rebate problems - anyone else? 
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John Briggs

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Since: Sep 09, 2003
Posts: 4



(Msg. 2) Posted: Wed Sep 10, 2003 2:01 am
Post subject: Re: sk41g rebate problems - anyone else? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

ldg <gipson RemoveThis @ieee.xxx> wrote:

 >
 >I built an sk41g for my daughter earlier this year for her birthday.
 >I told her she could have the rebate money if she put in the
 >paperwork. So she sent the form in with the receipts and so forth for
 >a $30 rebate.
 >
 >What came back was a coupon for $60 only redeemable on their website.
 >To make things worse, it looked like a check, so she tried to deposit
 >it. Since there's nothing available from their website she'd like to
 >buy, the whole rebate deal seems like a big swindle.
 >
 >Has anyone else run into this?

Not yet (I am still waiting for my rebate which ws for $40.00, not
$30.00--was her Sk41G on rebate before the June offering?) but I recall
from the rebate form that there were boxes to check to indicate whether you
wanted the cash rebate or $60.00 in accessories with a notation that if you
failed to check either box they would send the rebate in the form of a
merchandise coupon. Your daughter may have missed this and left the boxes
unchecked.

There are some new items starting to appear on the Shuttle
website--Bluetooth and WiFi dongles, for example, that might eventually be
of more use to people so if she can hold on to the coupon for a while
(expiration date?) she might find something she needs or wants or she may
have a chance to sell her coupon to someone who wants some merchandise.

--

John Briggs (jeb@bbz.net Phoenix, Arizona, USA)<!-- ~MESSAGE_AFTER~ -->

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ldg

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Since: Sep 08, 2003
Posts: 3



(Msg. 3) Posted: Wed Sep 10, 2003 6:28 am
Post subject: Re: sk41g rebate problems - anyone else? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Tue, 09 Sep 2003 23:01:02 GMT, John Briggs <jeb.RemoveThis@bbz.net> wrote:

 >Not yet (I am still waiting for my rebate which ws for $40.00, not
 >$30.00--was her Sk41G on rebate before the June offering?) but I recall
 >from the rebate form that there were boxes to check to indicate whether you
 >wanted the cash rebate or $60.00 in accessories with a notation that if you
 >failed to check either box they would send the rebate in the form of a
 >merchandise coupon. Your daughter may have missed this and left the boxes
 >unchecked.
 >
 >There are some new items starting to appear on the Shuttle
 >website--Bluetooth and WiFi dongles, for example, that might eventually be
 >of more use to people so if she can hold on to the coupon for a while
 >(expiration date?) she might find something she needs or wants or she may
 >have a chance to sell her coupon to someone who wants some merchandise.

I built the machine a week or so before her birthday - July 3.

The little computer is quite nice and she's very happy with it. I'd
buy the coupon from her myself if there was anything useful on their
website, but it's junk - stickers to make the machine look pretty and
so forth (I may anyway). Too bad they don't offer to let people buy
new machines or motherboards, or . . .

I think the public relations people who thought this up should be
fired. Looks like false advertising to me. What they need is a big
lawsuit to wake them up.

I bought the machine at Fry's. They also advertised this swindle.
Frys has contacted Shuttle on the situation. Lets see how they handle
this.

I find this really unusual. It's a case where the marketeers are
(much) worse than the hardware.

Regards,
Larry<!-- ~MESSAGE_AFTER~ -->
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John Briggs

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Since: Sep 09, 2003
Posts: 4



(Msg. 4) Posted: Wed Sep 10, 2003 7:05 am
Post subject: Re: sk41g rebate problems - anyone else? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

ldg <gipson.RemoveThis@ieee.xxx> wrote:

 >On Tue, 09 Sep 2003 23:01:02 GMT, John Briggs <jeb.RemoveThis@bbz.net> wrote:
 >
....
  >>wanted the cash rebate or $60.00 in accessories with a notation that if you
  >>failed to check either box they would send the rebate in the form of a
  >>merchandise coupon. Your daughter may have missed this and left the boxes
  >>unchecked.
....
 >I built the machine a week or so before her birthday - July 3.
 >
 >The little computer is quite nice and she's very happy with it. I'd
 >buy the coupon from her myself if there was anything useful on their
 >website, but it's junk - stickers to make the machine look pretty and
 >so forth (I may anyway). Too bad they don't offer to let people buy
 >new machines or motherboards, or . . .

Well, they do offer motherboards but it is cheaper to buy a whole new
machine from a vendor. The SN41 motherboard for the SK41G sells for $199.00
on the Shuttle website while AJump.com sells the SK41G for $177.00.

There are a few "serious" itms available at <a style='text-decoration: underline;' href="http://us.shuttle.com/buy.asp" target="_blank">http://us.shuttle.com/buy.asp</a>
in the Add On Cards and Special Function categories. Spare power supplies
are "reasonable" priced ($40.00 for the 200 watt supply in the SK41G, the
same price I have seen fron on-line vendors).

 >I think the public relations people who thought this up should be
 >fired. Looks like false advertising to me. What they need is a big
 >lawsuit to wake them up.
 >
 >I bought the machine at Fry's. They also advertised this swindle.
 >Frys has contacted Shuttle on the situation. Lets see how they handle
 >this.
 >
 >I find this really unusual. It's a case where the marketeers are
 >(much) worse than the hardware.

So far I have been very happy with my Shuttle but I am waiting for my
rebate. After your experience I shall keep my fingers crossed.

--

John Briggs (jeb@bbz.net Phoenix, Arizona, USA)<!-- ~MESSAGE_AFTER~ -->
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John Briggs

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Since: Sep 09, 2003
Posts: 4



(Msg. 5) Posted: Wed Sep 10, 2003 7:34 am
Post subject: Re: sk41g rebate problems - anyone else? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I screwed up on the motherboard price for the SK41G. That costs $139.00.
The $199.00 motherboard is for the SN41G2 with an nVidia chipset.

Sorry.

--

John Briggs (jeb@bbz.net Phoenix, Arizona, USA)
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ldg

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Since: Sep 08, 2003
Posts: 3



(Msg. 6) Posted: Wed Sep 10, 2003 8:57 am
Post subject: Re: sk41g rebate problems - anyone else? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Wed, 10 Sep 2003 04:05:51 GMT, John Briggs <jeb.DeleteThis@bbz.net> wrote:

 >ldg <gipson.DeleteThis@ieee.xxx> wrote:
 >
  >>On Tue, 09 Sep 2003 23:01:02 GMT, John Briggs <jeb.DeleteThis@bbz.net> wrote:
  >>

 >Well, they do offer motherboards but it is cheaper to buy a whole new
 >machine from a vendor.

I missed this. They do offer xpc motherboards, but I haven't found
any others. (I was interested in the AN35N400.) They seem to
redirect you to resellers for the rest. Also, I haven't found that
the full xpc machines are available from the web site.

And you're right. The prices are much higher than at discounters -
making the coupon less than useless.

Regards,
Larry<!-- ~MESSAGE_AFTER~ -->
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John Briggs

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Since: Sep 09, 2003
Posts: 4



(Msg. 7) Posted: Wed Sep 10, 2003 10:28 am
Post subject: Re: sk41g rebate problems - anyone else? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Larry:

I posted a summary of your problem to the Shuttle XPC discussion groups
maintained by Sudhian Forums, http://www.sudhian.com/index.cfm, and
a Shuttle representative who participates actively asked me to have you
contact him (Cameron@us.shuttle.com) to try and resolve the issue.

Hope everything works out OK.

(P.S. The Shuttle discussion groups are very good sources of information if
you have questions or problems with your machine.)

--

John Briggs (jeb@bbz.net Phoenix, Arizona, USA)
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