transferring video

"Mike Russell" <REgeigyMOVE DeleteThis @pacbellTHIS.net> wrote in message
news:ivEbd.30485$QJ3.16397@newssvr21.news.prodigy.com...
 > Raelene wrote:
  > > Hi all, Just playing with the new camera.
  > >
  > > I've 'transferred' a pic but for the life of me can't transfer the video.
  > >
  > > Any secrets? Camera/software is supposedly working (green light flashing)
but that's about as far as it goes.
 >
 > Usually there is no difference in the way videos and pics are transferred.
 > Look in the folder where your images are and see if there are any avi or mov
files there.
 >
 > Also - let us know what kind of camera and computer you have - otherwise
 > it's like trying to tell you how to do a left turn, without knowing whether
 > you're in a plant, train, or automobile. We'd hate to steer you wrong.
 >
<font color=purple> > Mike Russell > <a style='text-decoration: underline;' href="http://www.curvemeister.com" target="_blank">www.curvemeister.com</a> > <a style='text-decoration: underline;' href="http://www.geigy.2y.net</font" target="_blank">www.geigy.2y.net</font</a>>

Nope, nothing in any folder. Mind you, I found one .mov file but
Quicktime (latest ver) won't play it.... something about unrecognised format.

For more info, here's an edited copy of the email sent to Kodak, their reply
then mine.

In essence, they said try updating Quicktime. I did that and no difference.

R.
xxx

***
I've done as you suggested and downloaded/installed the Quicktime. However the
problem has not altered. I have a Kodak Easyshare CX7430.

I've also updated the Kodak Easyshare program and installed a 128mb memory card
into the camera.

I've also reinstalled the Easyshare software (to try and get the wizard back).
No difference. Thus far I've taken 1 picture and three video clips. I've
managed to get the picture to the pc but can't do the videos.

Sometimes Kodak Easyshare software will 'light up' when I turn the camera on (to
transfer pictures) and other times it doesn't. When it does, a screen will
appear saying that it's searching for pictures and a little magnifying glass
appears, going around in circles........... it'll do this for at least half
an hour.

The light flashes green on the camera. Yes, the clips are there, in the
camera. But I can't, for the life of me, get the video clips to the pc and I
dare say it certainly shouldn't take more than 30 mins. to do it.

HELP!!

Raelene (Perth)
xxx


-------Original Message-------
Hello Raelene,

Thank you for contacting Kodak Technical Support and Product Information.

With regard to your concern, uninstall APPLE Quicktime through Add/Remove
Programs. Download and install APPLE Quicktime
from:http://www.apple.com/quicktime/download/standalone/

Before installing the software, please make sure that Easyshare or Quicktime
are not running in the background. Or if you have already installed
Quicktime, please try to reinstall it again.

Should you have other concerns regarding Digital Cameras and Imaging Device,
please feel free to email us back.

Regards,

Kodak Technical Support

----- Original Message -----
Subject: Your question to Digital_Cameras_English in Topic:Â Â CX7430
Topic: 87

<QUESTION>
Country: AU - Question: have transferred a pic to pc that worked but can't
transfer a video. kodak software says it's searching for pictures and that's it.
the video is on camera but can't get it to the pc. ? </QUESTION> Id: 101<!-- ~MESSAGE_AFTER~ -->
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